There are newer employer reviews for Bank of the West
There are newer employer reviews for Bank of the West

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Helpful (1)

Fast food banking mentality is taking over

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Vice President, Finance in Walnut Creek, CA
Former Employee - Vice President, Finance in Walnut Creek, CA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Bank of the West full-time (More than 5 years)

Pros

One of the few banks left with headquarters and some operations still in San Francisco

Cons

Management turnover has brought in a big bank mentality not in best interest of customers

Advice to Management

BOW was a great community bank. Don't turn it into a fast food bank where every customer has to fit into one of your predefined profiles. The Finance department works very long hours in stressful conditions that goes unnoticed by the top of the managerial hierarchy. Be more appreciative of the work performed and contribution by staff at the lower levels of the organization.

Other Employee Reviews for Bank of the West

  1. Helpful (3)

    Employee Satisfaction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Loan Service Representative in Walnut Creek, CA
    Former Employee - Senior Loan Service Representative in Walnut Creek, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of the West full-time (More than 10 years)

    Pros

    Company gained strength by buying out smaller institutions Good to their customers Has a variety of services and products

    Cons

    Lower level employees are not treated as wells as those on the management track

    Advice to Management

    Reward the back bone of the company with better salary


  2. Helpful (2)

    Great People, Bad Mgmt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Jose, CA
    Current Employee - Customer Service Representative in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of the West full-time (More than 3 years)

    Pros

    A lot of the employees at BOW are genuine, nice people who are lovely to work with.

    Cons

    Management seems to be going in a direction of pressuring their employees to get more sales all the time. They always emphasized to employees the importance of offering additional products and services, but now they are pressuring employees to pressure customers.

    Advice to Management

    If you want happy employees and customers, relax the constant sales pressure. Customers don't like to be pressured, and employees don't like doing it.


There are newer employer reviews for Bank of the West
There are newer employer reviews for Bank of the West

See Most Recent

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