Bank of the West

www.bankofthewest.com
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There are newer employer reviews for Bank of the West

1 person found this helpful  

Fast food banking mentality is taking over

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Vice President, Finance in Walnut Creek, CA
Former Employee - Vice President, Finance in Walnut Creek, CA

I worked at Bank of the West full-time (more than 5 years)

Pros

One of the few banks left with headquarters and some operations still in San Francisco

Cons

Management turnover has brought in a big bank mentality not in best interest of customers

Advice to ManagementAdvice

BOW was a great community bank. Don't turn it into a fast food bank where every customer has to fit into one of your predefined profiles. The Finance department works very long hours in stressful conditions that goes unnoticed by the top of the managerial hierarchy. Be more appreciative of the work performed and contribution by staff at the lower levels of the organization.

Doesn't Recommend
Neutral Outlook
Approves of CEO

254 Other Employee Reviews for Bank of the West (View Most Recent)

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  1. 3 people found this helpful  

    Employee Satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Loan Service Representative in Walnut Creek, CA
    Former Employee - Senior Loan Service Representative in Walnut Creek, CA

    I worked at Bank of the West full-time (more than 10 years)

    Pros

    Company gained strength by buying out smaller institutions
    Good to their customers
    Has a variety of services and products

    Cons

    Lower level employees are not treated as wells as those on the management track

    Advice to ManagementAdvice

    Reward the back bone of the company with better salary

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great People, Bad Mgmt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in San Jose, CA
    Current Employee - Customer Service Representative in San Jose, CA

    I have been working at Bank of the West full-time (more than 3 years)

    Pros

    A lot of the employees at BOW are genuine, nice people who are lovely to work with.

    Cons

    Management seems to be going in a direction of pressuring their employees to get more sales all the time. They always emphasized to employees the importance of offering additional products and services, but now they are pressuring employees to pressure customers.

    Advice to ManagementAdvice

    If you want happy employees and customers, relax the constant sales pressure. Customers don't like to be pressured, and employees don't like doing it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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