Bank of the West

  www.bankofthewest.com
  www.bankofthewest.com
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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant Vice President, Relationship Manager in Sacramento, CA
Former Employee - Assistant Vice President, Relationship Manager in Sacramento, CA

I worked at Bank of the West full-time (more than 5 years)

Pros

Great Teams
Easy work with business partners

Cons

Micromanagement in some departments
The company doesn't like to promote current employes

Advice to ManagementAdvice

You are loosing great people through placing wrong people in management positions

Recommends
Neutral Outlook
Approves of CEO

233 Other Employee Reviews for Bank of the West (View Most Recent)

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  1. 2 people found this helpful  

    Good customer service for customers but outdated systems but poorly managed branches

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ACSM in San Francisco, CA
    Former Employee - ACSM in San Francisco, CA

    I worked at Bank of the West full-time (less than an year)

    Pros

    Customers seemed to really like banking with Bank of the West.
    Friendly staff willing to try to help their employees.

    Cons

    Behind on technology. Everything was still processed with paper.
    Management was not experienced. A lot of the time management could not solve basic customer
    roblems without help from someone at a different branch
    Lack of direction for employees

    Advice to ManagementAdvice

    Train your CSM's better or hire people with more ability to run the operational side of the branch

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Happy Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Denver, CO
    Current Employee - Branch Manager in Denver, CO

    I have been working at Bank of the West full-time (more than 5 years)

    Pros

    -Clearly set expectations
    -Achievable goals
    -Great recognition

    Cons

    -Salary is a constant struggle to people where they should be
    -Goals come out late in the year
    -Not all branches are created equal in appearance

    Advice to ManagementAdvice

    -If goals are going to be late do not make them retroactive
    - Don't have maximums on raises. If you were hired as a teller it can mean that you are a lower earning manager when you finally make it.
    -Get a standardized look to the branches

    Recommends
    Positive Outlook
    Approves of CEO
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