There are newer employer reviews for Bank of the West

 

good customer service bank

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Petaluma, CA
Current Employee - Customer Service Representative in Petaluma, CA

I have been working at Bank of the West full-time for more than 3 years

Pros

they value there customers and find options that fit there clients needs

Cons

the work off an older system and they dont have much growth.

Advice to ManagementAdvice

evaluate your employees and those who arent preforming shouldnt be moving up.

Recommends
Neutral Outlook
No opinion of CEO

212 Other Employee Reviews for Bank of the West (View Most Recent)

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  1.  

    FSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative  in  San Francisco, CA
    Current Employee - Financial Service Representative in San Francisco, CA

    I have been working at Bank of the West full-time for less than a year

    Pros

    The expectation to really get to know your customers. This is a no push sales approach in the banking world. For those who really want to blow out the sales this is a place easy to be noticed by managers. Overall, not a high stress bank to work for.

    Cons

    The computer system is behind in times. From teller transactions to bonus reporting system, this is a major struggle for me day to day. the bank has a very old school way still. Coming from one of the biggest banks in the US this was a HUGE change/ adjustment that I still am getting used to.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Treasury Analyst  in  San Ramon, CA
    Current Employee - Treasury Analyst in San Ramon, CA

    I have been working at Bank of the West full-time for more than a year

    Pros

    people are great to work with

    Cons

    Pay and management sucks. too many people that's been there for too long.

    Advice to ManagementAdvice

    pay people better

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Bank of the West

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