217 Employee Reviews (View Most Recent)

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Very educational. Working with the customers was the most rewarding.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative (CSR)  in  Estacada, OR
Former Employee - Customer Service Representative (CSR) in Estacada, OR

I worked at Bank of the West full-time for more than 3 years

Pros

Helping customers with their financial needs and have them happy when the leave the branch.

Cons

Upsetting the customers by continually charging fee's for misc. things. Not finding a product that fits their needs.

Advice to ManagementAdvice

To put more effort into finding ways not to charge to much to the customers.

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Bank of the West

  1.  

    Typical Banking Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  San Francisco, CA
    Current Employee - Business Systems Analyst in San Francisco, CA

    I have been working at Bank of the West full-time for less than a year

    Pros

    Relatively small bank compared with others

    Cons

    It is still a bank

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of the West full-time

    Pros

    Slow work environment with lower sales goals.

    Cons

    Downside is also slow work environment as barely any walk-in customer traffic. Many outbound calling throughout every work day.

    Advice to ManagementAdvice

    Upper management has to stop hiring inexperience branch managers for their branches.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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