There are newer employer reviews for Bank of the West

 

Very educational. Working with the customers was the most rewarding.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative (CSR)  in  Estacada, OR
Former Employee - Customer Service Representative (CSR) in Estacada, OR

I worked at Bank of the West full-time for more than 3 years

Pros

Helping customers with their financial needs and have them happy when the leave the branch.

Cons

Upsetting the customers by continually charging fee's for misc. things. Not finding a product that fits their needs.

Advice to ManagementAdvice

To put more effort into finding ways not to charge to much to the customers.

Recommends
Neutral Outlook
No opinion of CEO

212 Other Employee Reviews for Bank of the West (View Most Recent)

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  1.  

    A good stepping stone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations  in  South Lake Tahoe, CA
    Former Employee - Operations in South Lake Tahoe, CA

    I worked at Bank of the West full-time for more than 5 years

    Pros

    Learned all aspects of banking from operations to lending

    Cons

    The institution does not reward employees for hard work and dedication. Rather one's ability to grow in the corporation is based on who you know and whether or not "they" like you.

    Advice to ManagementAdvice

    When considering internal applicants, do a professional job interviewing and reviewing these applicants and their employee file. Internal interviews are currently handled in a very cavilear manner and the best candidate is rarely revealed as there is too much friending and be-friending going on. Bank of the West has lost some incredible employees. Human Resources should be required to do exit interviews which would bring some of these issues to light.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of the West full-time

    Pros

    Slow work environment with lower sales goals.

    Cons

    Downside is also slow work environment as barely any walk-in customer traffic. Many outbound calling throughout every work day.

    Advice to ManagementAdvice

    Upper management has to stop hiring inexperience branch managers for their branches.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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