Bank of the West

  www.bankofthewest.com
  www.bankofthewest.com
There are newer employer reviews for Bank of the West

1 person found this helpful  

Great, yet not so great at the same time

Current Employee - Assistant Customer Service Manager in Denver, CO
Current Employee - Assistant Customer Service Manager in Denver, CO

I have been working at Bank of the West full-time (more than an year)

Pros

Great opportunity for growth, tuition reimbursement

Cons

Lack of adequate training for new employees and management training. Low pay compared to other banks.

232 Other Employee Reviews for Bank of the West (View Most Recent)

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  1.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative (CSR) in Patterson, CA
    Current Employee - Customer Service Representative (CSR) in Patterson, CA

    I have been working at Bank of the West part-time (more than an year)

    Pros

    knowing several people who also work for this company I can say that it, as a whole is a great company.

    Cons

    Unfortunately, the branch in which i work for does not have the greatest managers. They tend to make a lot of poor decisions which causes the current staff to feel unappreciated.

    Advice to ManagementAdvice

    Get your act together.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Understaffed and Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Customer Service Manager in Denver, CO
    Current Employee - Assistant Customer Service Manager in Denver, CO

    I have been working at Bank of the West full-time (more than 3 years)

    Pros

    Company offers great benefits and better starting pay for tellers than other banks I have worked at.

    Cons

    As a general rule Bank of the West branches do not have enough employees. Every branch I have worked at is at "full staff" with two tellers, one full time and one part time. This means that a manager is always on the line while also being expected to get everything they need to get done in between helping customers, coaching, doing observations, completing Certifications, scheduling, looking over new accounts, and keeping updated on the ever changing regulations and policies of the bank. It, of course, depends on the branch you work at, but every branch I have seen the managers are very overworked, stressed, and under-appreciated. One more note, the technology at Bank of the West is behind a lot of other banks. It gets frustrating to have such slow, old systems.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Bank of the West

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