Bank of the West

  www.bankofthewest.com
  www.bankofthewest.com
There are newer employer reviews for Bank of the West

1 person found this helpful  

Good place to get your start

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Branch Manager
Current Employee - Branch Manager

I have been working at Bank of the West full-time (more than 5 years)

Pros

Good Values, customer based focus

Cons

Difficult to be productive in relation to high goals given the conservative nature of the bank. Lower than Market Pay

Advice to ManagementAdvice

Develop a way to retain talented employees, and bolster the loan underwriting and processing department to better assist retail branches.

Recommends
Neutral Outlook
Approves of CEO

233 Other Employee Reviews for Bank of the West (View Most Recent)

Sort: Rating Date
  1.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative (CSR) in Patterson, CA
    Current Employee - Customer Service Representative (CSR) in Patterson, CA

    I have been working at Bank of the West part-time (more than an year)

    Pros

    knowing several people who also work for this company I can say that it, as a whole is a great company.

    Cons

    Unfortunately, the branch in which i work for does not have the greatest managers. They tend to make a lot of poor decisions which causes the current staff to feel unappreciated.

    Advice to ManagementAdvice

    Get your act together.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Understaffed and Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Customer Service Manager in Denver, CO
    Current Employee - Assistant Customer Service Manager in Denver, CO

    I have been working at Bank of the West full-time (more than 3 years)

    Pros

    Company offers great benefits and better starting pay for tellers than other banks I have worked at.

    Cons

    As a general rule Bank of the West branches do not have enough employees. Every branch I have worked at is at "full staff" with two tellers, one full time and one part time. This means that a manager is always on the line while also being expected to get everything they need to get done in between helping customers, coaching, doing observations, completing Certifications, scheduling, looking over new accounts, and keeping updated on the ever changing regulations and policies of the bank. It, of course, depends on the branch you work at, but every branch I have seen the managers are very overworked, stressed, and under-appreciated. One more note, the technology at Bank of the West is behind a lot of other banks. It gets frustrating to have such slow, old systems.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Bank of the West

Work at Bank of the West? Share Your Experiences

Bank of the West

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.