Banner Health – “If you aim for mediocre...”

Pros

Locations in the valley which are close to home. Benefits are comparable to other organizations. In general, coworkers are collegial.

Cons

I would reiterate what was said previously- management sucks. The system is based on cronyism, with promotion from within. There are way too many people who simply fill a job title and are either not qualified or lack serious vision, lack the intelligence and experience, and seem to be collecting a paycheck. Nobody can be removed from a management position barring an act of God.

 The mission statement is highly misleading, since roadblocks to providing excellent patient care are constantly put up by anyone at a management level. Too much passing the buck - nobody really makes a decision, it simply gets passed on to the next person, or corporate, or whomever. Corporate office makes decisions that affect patient care without really understanding what is going on in the facility. When you look at the "health system", why is it that there are not more health professionals (doctors and nurses) in management positions? It is all business people. That seems a strange way to run a medical business.

Advice to Senior Management

Look for outside talent, especially seeking medical professionals with business experience and education. Quit promoting the mediocre. Gut, aggressively, the management, and trim down to the necessities. Live the mission statement and eliminate roadblocks on recommendations made by the providers. Give authority to individuals to make decisions. Ask the person at the bottom "what can I do to help you do your job today" rather than run from the top-down.