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PPI Case Handling role at Barclays at Leeds, Millshaw Court

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Case Manager in Leeds, England (UK)
Current Employee - Case Manager in Leeds, England (UK)

I have been working at Barclays full-time (less than an year)

Pros

- No late sittings expected, 35 hour work week
- Overtime pay for works worked outside contracted hours and hence opportunity to earn more than the base salary
- Friendly work environment

Cons

- Very strict quality control checks and hence difficult quality appraisals resulting in relative difficulty in achieving performance bonuses
- inconsistency in procedures and processes
- repeat of process and checks throughout the life cycle of a work project (duplicated responsibilities)

Advice to ManagementAdvice

To remove disguised unemployment within the processes. There is too much work done incorrectly at the lower level, if they could get work right the first time around, it will help much in the amount of work achieved

Neutral Outlook
Approves of CEO

588 Other Employee Reviews for Barclays (View Most Recent)

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  1.  

    Good opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barclays full-time (more than 3 years)

    Pros

    Good company to have on CV
    Possible to advance through junior levels fairly quickly
    Study support for CIMA or ACCA

    Cons

    Longer hours in Financial Control than other areas of Corporate Bank

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    As shakespare would say " Work or not work for Barclays, that is the question!"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Perm (Any IT Possition Will Suffer the Same Issues) in London, England (UK)
    Current Employee - IT Perm (Any IT Possition Will Suffer the Same Issues) in London, England (UK)

    I have been working at Barclays full-time (more than 8 years)

    Pros

    There are still decent and nice people around to work with in that place.

    Cons

    If you work in IT and are a professional, Barclays is not the place to go.

    Barclays is the kind of place that the important thing is “deploy at any cost and if it is wrong someone will pick up down the line...”

    You can not trust the managers and yes you will get mentally ill with stress and depression.
    HR seems to be with the Managers and playing the political game – all is political and disregards people as persons – dont forget you are not even a head count any more you are a “desk” and how much this desk costs to be around the world.

    So forget about career, stability or planning for anything you can get sacked any time because your “desk cost” is cheaper elsewhere or one of the High Managers has family in a another country and decides that “this is the strategy now, lets move roles in that place”.

    Barclays is the type of environment for the following type of people:

    If you are unemployed and need a Job asap;
    If you are have no experience (apprenticeship);
    If you are a contractor;
    If you are a “shark” type of person and will do anything to get into the ladder (ANYTHING);
    If you would like to experience in real life the show “The Apprentice” ;
    If you are crazy or a masochist or would like to pay all your sins and go straight to heaven ( just 5 years will do working in there) or the combination of all then options.

    The reality maybe not be different in other big corporations , however Barclays “takes the biscuit”.

    Advice to ManagementAdvice

    No advice will change Barclays Management Style – it is an embedded culture that even the current CEO program will not be able to tackle – if he is really serious about it and not just a PR exercise he will be sacked at no time.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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