Pros

Great starting place to work for customer service experience for students. Students will communicate with other students, supervisors, and full-time employees. However; the most rewarding part is learning the employee-supervisor relationship and dynamic. These aspects can be used as a stepping stone to any other jobs. In general, each employee has specific duties and tasks to finish within the scheduled time. If these are not completed, the next employee can continue where it was left off. The tasks are usually straightforward including: opening boxes and stocking, facing, cleaning the front and back rooms, help customers with questions, operate registers, perform returns, and shipping out.

Cons

If you are working as a student while attending courses, it's mostly a part-time job. Students rarely work more than 20 hours/week unless you are willing to learn every aspects well (cash register, financial aid needs, returns, buying books, web ordering, telephone ordering, receiving, stocking, etc...). If you learn all of these, you will have more work hours. It is possible to work from the bottom to regional manager, but this is only recommended if you intent on working toward a business or some form of management. Part-time employees don't get any benefits such as health-care and retirement plans. However; all part-time employees are usually students anyway.

Advice to Senior Management

Provide each student with a definite, fixed schedule. Make this schedule visible to everyone so that students don't go to work when they are not supposed to, and vice versa.