Barnes & Noble College Bookstores

  www.bncollege.com
  www.bncollege.com
There are newer employer reviews for Barnes & Noble College Bookstores

 

Not a bad place

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Bookseller in Pembroke Pines, FL
Current Employee - Bookseller in Pembroke Pines, FL

I have been working at Barnes & Noble College Bookstores part-time (less than an year)

Pros

Awesome people, Awesome Enviroment, decent pay

Cons

Horrible hours, they gave me no where near what i was promised

Advice to ManagementAdvice

give more hours

Recommends
Neutral Outlook
No opinion of CEO

155 Other Employee Reviews for Barnes & Noble College Bookstores (View Most Recent)

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  1.  

    Limited Opportunities for Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in Charlotte, NC
    Former Employee - Bookseller in Charlotte, NC

    I worked at Barnes & Noble College Bookstores part-time (more than an year)

    Pros

    Great coworkers, reasonable discount, diverse duties, a good entry-level job for understanding retail and supply chains, flexible. Sales are not overemphasized as in some retail environments.

    Cons

    Opportunities for growth or promotion are very limited, employee turnover is high, and the wages are very low. Management encourages a larger number of part time workers to cover hours rather than a dedicated team, so there's no incentive to increase wages. Very few employees get benefits.
    A lot of business comes from financial aid, which may partially subsidize very high textbook costs and unreasonable publisher costs.
    Employees doing heavy lifting in shipping and receiving are paid the same as employees who do light physical work and cash register POS.

    Advice to ManagementAdvice

    Continue the textbook rental program. Encourage more communication with instructors, and consider that longer-term employees could benefit Barnes and Noble by forging stronger relationships with both instructors who order books and publishers that promote them.
    Stocking unbound "binder" textbooks looks trashy, and employees hate selling them and explaining why they cannot be bought back at the end of a semester.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    A good part-time job for students

    • Comp & Benefits
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble College Bookstores

    Pros

    Great work environment, variety in tasks in the textbook department helps keep you from getting bored, wonderful executives at the top of the company

    Cons

    some regional managers are unfit for a job that is related to customer service, micromanagement from higher-ups, inconsistent workload dependent upon the time of year and semester

    Advice to ManagementAdvice

    Regional managers should make some sort of effort to know store employees who have been there for some time or should at least acknowledge them on store visits. Instead, they ignore anyone who isn't a manager (and even then, they ignore some managers), including full-time employees who have worked there for decades. Also, decisions about the everyday functioning of the store should not be micromanaged and mandated without input from employees. Too many times have I seen a new rule come in that we know won't work, only to see it revoked within a semester or two. Every store in unique, so having a rule for every little aspect of operation is counterproductive.

    In summary, regional managers need some interpersonal skills, the opinions/ideas of the store employees should have some weight (since we are the ones operating the store every day), and there should be some flexibility.

    Approves of CEO
There are newer employer reviews for Barnes & Noble College Bookstores

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