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Helpful (1)

Out of five years we had 4 different store managers. The last one got fired for stealing and that's when I had enough.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Bookseller
Former Employee - Bookseller
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Barnes & Noble full-time (More than 5 years)

Pros

If you build a relationship with other workers it can be fun if the management allows it. Good Benefits

Cons

Low pay low pay No chance for advancement On the retail level, most of the Managers are English majors. No thought for making money or success. Management follows a book Workers are not free to come up with ideas

Advice to Management

I would start looking for managers that are more business minded. When you have an employee that worked there since he was 16 and is going to school for business he should have opportunities. Not to mention corporate recognition and taking over receiving managers job for four months. Not a smart company.

Other Employee Reviews for Barnes & Noble

  1. Helpful (3)

    Love the nook or leave

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Manager
    Former Employee - Merchandise Manager
    Approves of CEO

    Pros

    The company is reacting well to the changing marketplace and is focusing on its digital products. Staff is very friendly and dedicated to working hard and helping customers. The companies focus is on providing quality customer service not using hard selling techniques. The company does a good job of trying to loop its employees into its strategy and keeping them up to date with information.

    Cons

    Growth opportunity is going away from its retail locations. Sales to employee hours worked goals are going up as actual sales for bookstores are going down (see Borders). This leads to being constantly understaffed and pushing just over minimum wage associates to do more with less. This also leads to limited opportunity for employee development as they are forced to be in two places at once.

    Advice to Management

    Focus more on advertising and brand development for the nook and other digital products. Dont be overly reliant on foot traffic going through the store to develop buzz about your product because that foot traffic is going away.


  2. Helpful (1)

    Not Bad for Part Time

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiver
    Former Employee - Receiver
    Recommends
    Approves of CEO

    Pros

    I only worked part time for a few months before finding a full time job elsewhere, but overall it was a good work environment. I like staying busy at work and in the receiving department, you will stay busy. There are lots of incoming and outgoing orders, so you will always have work to do. Fellow employees were courteous and enjoyable to work with. If you are bibliophile, working in a bookstore is obviously a big plus and the employee discount is nice. It seemed like if you were competent and hardworking, there was a good opportunity to move up.

    Cons

    Typically, B&N doesn't like employees to have more than 35+ hours a week, because that's when health benefits kick in.

    Advice to Management

    I only worked at B&N for a few months before moving onto a full-time job elsewhere, but my interactions with Management was positive. Management seemed to do a good job of keeping employees informed about expectations and new policies being implemented.


There are newer employer reviews for Barnes & Noble
There are newer employer reviews for Barnes & Noble

See Most Recent

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