Barnes & Noble

  www.barnesandnoble.com
  www.barnesandnoble.com
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1 person found this helpful  

Out of five years we had 4 different store managers. The last one got fired for stealing and that's when I had enough.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Bookseller
Former Employee - Bookseller

I worked at Barnes & Noble full-time (more than 5 years)

Pros

If you build a relationship with other workers it can be fun if the management allows it.
Good Benefits

Cons

Low pay low pay
No chance for advancement
On the retail level, most of the Managers are English majors. No thought for making money or success.
Management follows a book
Workers are not free to come up with ideas

Advice to ManagementAdvice

I would start looking for managers that are more business minded. When you have an employee that worked there since he was 16 and is going to school for business he should have opportunities. Not to mention corporate recognition and taking over receiving managers job for four months. Not a smart company.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

1184 Other Employee Reviews for Barnes & Noble (View Most Recent)

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  1. 1 person found this helpful  

    Great except for pay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble full-time

    Pros

    Good work environment and coworkers

    Cons

    The pay to stress ratio doesn't add up

  2. 3 people found this helpful  

    Love the nook or leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Merchandise Manager
    Former Employee - Merchandise Manager

    I worked at Barnes & Noble

    Pros

    The company is reacting well to the changing marketplace and is focusing on its digital products. Staff is very friendly and dedicated to working hard and helping customers. The companies focus is on providing quality customer service not using hard selling techniques. The company does a good job of trying to loop its employees into its strategy and keeping them up to date with information.

    Cons

    Growth opportunity is going away from its retail locations. Sales to employee hours worked goals are going up as actual sales for bookstores are going down (see Borders). This leads to being constantly understaffed and pushing just over minimum wage associates to do more with less. This also leads to limited opportunity for employee development as they are forced to be in two places at once.

    Advice to ManagementAdvice

    Focus more on advertising and brand development for the nook and other digital products. Dont be overly reliant on foot traffic going through the store to develop buzz about your product because that foot traffic is going away.

    Approves of CEO
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