Barnes & Noble

www.barnesandnoble.com
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Tend to discriminate against older employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Bookseller in Atlanta, GA
Former Employee - Bookseller in Atlanta, GA

I worked at Barnes & Noble full-time (more than 10 years)

Pros

Most of the supervisors and managers I experienced were good, caring people, with one notable exception. The first manager I worked for there was abusive, but he only lasted about two years before leaving the company. Employees who were laid off were given severance packages.

Cons

Don't want to hire full time employees. Laid off employees over forty. Favored employees who were former Barnes & Noble, Inc. employees over those working for bookstores they took over.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

1260 Other Employee Reviews for Barnes & Noble (View Most Recent)

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  1. 1 person found this helpful  

    If you have to work retail, it's not bad.

    Former Employee - Anonymous Employee in Westport, CT
    Former Employee - Anonymous Employee in Westport, CT

    I worked at Barnes & Noble full-time (more than a year)

    Pros

    Nice to be around books; coworkers were pleasant, hardworking; customers were usually appreciative. As a full-time employee I received health benefits, a 401K, and paid time off. Opportunity for promotion was available if you could drink the kool-aid.

    Cons

    Pay was terrible; schedule was erratic; usually had to work weekends and frequently evenings. Management attitude was inconsistent depending on the latest hot button from HQ. Expectation was to provide great customer service, but often without sufficient coverage. Then mgmt would question why you couldn't handle everything perfectly.

    Advice to ManagementAdvice

    Increase hourly pay; treat employees with more respect; set reasonable objectives.

  2.  

    6 Great Months at Barnes & Noble

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista in Harrisonburg, VA
    Former Employee - Barista in Harrisonburg, VA

    I worked at Barnes & Noble part-time (less than a year)

    Pros

    Great people, great books, great place. Overall, it was a really positive working environment, and you could tell that the people you were working with cared as much about literature as you did.

    Cons

    The occasional bigot will come in asking where your Qurans are so they can burn one. They also really like you to sell sell sell the nook, which is exceedingly difficult to do when you're selling a $2 coffee to a book-lover.

    Advice to ManagementAdvice

    Don't push the nook so hard -- most people coming to B&N are more interested in books, not eReaders.

    Recommends
    Neutral Outlook
    No opinion of CEO
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