Barnes & Noble

www.barnesandnoble.com
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There are newer employer reviews for Barnes & Noble

 

Great work-life balance and great to be surrounded by books

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Manager
Current Employee - Manager

I have been working at Barnes & Noble full-time (more than 8 years)

Pros

Nice to work with people who are there because they love the product. Nice to be able to enhance the lives of our customers.

Cons

NOOK is great, but there is so much competition today. Amazon and Kindle are household names that are hard to overcome, despite NOOK being a superior product.

Advice to ManagementAdvice

Allow customers to get on-line prices in the stores. Customers have a hard time understanding the price differences and they don't care about cost-structure reasoning.

Recommends
Neutral Outlook
Approves of CEO

1264 Other Employee Reviews for Barnes & Noble (View Most Recent)

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  1.  

    Pretty good for retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Book Seller in Manchester, NH
    Former Employee - Part Time Book Seller in Manchester, NH

    I worked at Barnes & Noble part-time (more than a year)

    Pros

    Part of the job is to know books- what's new, what's good, what's hot- so if you're a literature fan this is great! It's also very low key, but things change around often enough for it to not get monotone

    Cons

    Very strict corporate structure, sometimes it's hard to find arguments as to why B&N is a better choice than Amazon and the likes, you are almost forced to push memberships, etc

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Lovely place to work on the retail level, as long as you have a noggin and little desire for money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller in Rockville, MD
    Current Employee - Bookseller in Rockville, MD

    I have been working at Barnes & Noble part-time (more than a year)

    Pros

    Most of my coworkers are wonderful to work with. They're all at least reasonably intelligent and the not-so-bright ones who do manage to get hired are at least earnest and hardworking. (Lazy idiots don't last long in a B&N environment.) I'm not FT myself, but FT employees have incredible health care and other benefits.

    Cons

    On the retail sales level, the pay is minimum-wage and one without managerial experience must start PT (meaning no benefits). Also, the only way to find a promotion is to wait for someone else to get promoted or leave the store. Growth from this position is incredibly difficult because of that.

    Advice to ManagementAdvice

    Please do something to anchor great employees. The clientele who walk in really appreciate employees with at least a partial college education to help provide book recommendations, but the low pay and severe lack of promotion opportunities make company loyalty highly discouraging. Many booksellers love doing their job, but just find it incredibly unaffordable. Most could even go someplace else for much more pay with their educational backgrounds. These people find themselves eventually leaving and being replaced by someone subpar, hindering the store's customer service.

    Recommends
    Neutral Outlook
    No opinion of CEO
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