Barnes & Noble

www.barnesandnoble.com
There are newer employer reviews for Barnes & Noble

1 person found this helpful  

Excellent environment, customer focused, strong executive leadership

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Store Manager in Paramus, NJ
Current Employee - Store Manager in Paramus, NJ

I have been working at Barnes & Noble full-time (more than 3 years)

Pros

Positive workplace environment, good leadership, expanding merchandise assortment.

Cons

No cons really, good,solid company

Recommends
Neutral Outlook
No opinion of CEO

1229 Other Employee Reviews for Barnes & Noble (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Work is mostly enjoyable, pay isn't very good, and it is hard to get enough hours sometimes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Barnes & Noble part-time (more than a year)

    Pros

    • Good employee discount. 30% off in main store and music/movies and a whopping 50% in cafe if it is a B&N cafe and not a Starbucks.
    • Work can be enjoyable and not overly monotonous. During customer service you can use your mind and problem solve.
    • Flexible on hours and can work with you. Good for students.
    • If you like to read then you can use your knowledge and be valuable to customers and your team.

    Cons

    • Sometimes it is hard if not impossible to get enough hours, especially for non-managers or non-leads. It mostly depends on the success of the individual store and their budget.
    • The pay usually starts out at minimum wage. Not a competitive salary.
    • If you do not feel comfortable pushing $25 memberships on customers at every opportunity then this is not the job for you.
    • The computer system is rather slow, non-intuitive, and leaves much to be desired in available information on products. For the most part it does the job but for extensive customer service it is lacking.

    Advice to ManagementAdvice

    Cutting hours to less than 10 a week towards the end of the fiscal year to meet budget is not acceptable if you want to keep employees. As a part timer I went from 20-25 hours to several weeks of 3-6 hours a week. Without the support of my family I would not have been able to stay.

    Recommends
    Neutral Outlook
  2.  

    Great store, laid back environment

    Former Employee - Bookseller in North Atlanta, GA
    Former Employee - Bookseller in North Atlanta, GA

    I worked at Barnes & Noble full-time (less than a year)

    Pros

    Not a difficult job - help people find the books they're looking for and then handle the cash register. Better than other retail jobs like clothes, less mess and generally nicer customers. Co-workers are nice, usually chill or nerdy book lovers.

    Cons

    Not fast paced if that's what you're looking for. Unclear where the company is headed since B&Ns have been closing down.

    Recommends
    Negative Outlook
There are newer employer reviews for Barnes & Noble

Work at Barnes & Noble? Share Your Experiences

Barnes & Noble

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.