There are newer employer reviews for Barnes & Noble
There are newer employer reviews for Barnes & Noble

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it was pretty good

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Neutral Outlook
No opinion of CEO

Pros

managers are easy going i like the smell of books and coffee

Cons

favoritism among "certain employees" be ready for customers to be very dumb on the simplest of things

Other Employee Reviews for Barnes & Noble

  1. Great place to work

    Former Employee - Bookseller in Los Angeles, CA
    Former Employee - Bookseller in Los Angeles, CA

    I worked at Barnes & Noble full-time (More than 5 years)

    Pros

    Flexible hours If you love to read, get to loan books for free Amazing holiday discount

    Cons

    Sometimes rude customers and tons of teenagers


  2. Helpful (2)

    Depressing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receiving "Manager"
    Current Employee - Receiving "Manager"
    No opinion of CEO

    I have been working at Barnes & Noble full-time (Less than a year)

    Pros

    - Great Store Manager and colleagues - Better than minimum-wage pay, direct deposited weekly - More often than not, a product you can feel good about selling

    Cons

    - Non-existent medical benefits - BARELY better than minimum-wage pay - Ridiculous adherence to golden rules and numbers - Out-of-date imperialist dogma: $25/year membership/"loyalty" cards vs. utter disregard for community

    Advice to Management

    You CANNOT compete with Amazon. So stop trying. Do you, boo-boo. Using scanners and bookselling tools that are twenty years old while trying to keep up with the tablet tech industry is insane, and is actually costing you customers. Devoting 70% of your staff members' time to assisting older customers who don't understand their Nook tablets (and who aren't spending money), while other customers are left unassisted is foolish. Reducing your music department's ability to multi-task so they can baby-sit Dr. Dre headphones that are stolen more often than they sell is CA-RAZY. Keeping managers on staff who don't actually do any work while underpaying front-line CS reps to do forty hours of work in twenty hours' time is a recipe for alienation.


There are newer employer reviews for Barnes & Noble
There are newer employer reviews for Barnes & Noble

See Most Recent

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