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Good job for associates, terrible job for management

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Store Manager in Braintree, MA
Former Employee - Assistant Store Manager in Braintree, MA

I worked at Barnes & Noble full-time (More than 8 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Interesting product, low-responsibility/high-variety job for part-time booksellers.

Cons

Little authority, high pressure for managers.

Advice to Management

Stop trying to be what you're not.

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  1. Better than average retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Barnes & Noble full-time (More than 5 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice employee discounts, book loan program, clear duties and expectations

    Cons

    Mostly part-time positions except from management, tendency to have unrealistic expectations for project completion

    Advice to Management

    Improve the online site, particularly the in-store pickup option clearly stating it is at in-store rather than online price.


  2. I have found Barnes & Noble to be a decent place to work but not a place to find a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great employees and a relaxed working environment. I enjoy coming to work just about every day!

    Cons

    Extremely confused management. No innovation or fresh ideas. Stuck in the past and doesn't know how to value and utilize employees to the fullest.

    Advice to Management

    The best advice I can give is to look within your company to fill management positions! There are so many quality employees that would be better managers then the majority I have worked with. It seems they don't want to move people up even if you go above and beyond. It gets hard when you see people who have been there for 5 plus years still in the same job while so many others from outside the company have come and gone in management positions. Start listening to your employees instead of broken ideas from upper management who clearly have no idea what is really going on in their stores since they are never in them. All the fixes for Barnes & Noble are simple and right in from of them, they just don't seem to want to make those changes!


There are newer employer reviews for Barnes & Noble
There are newer employer reviews for Barnes & Noble

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