There are newer employer reviews for Barnes & Noble

Great workers, Lowball salary, Fair Management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant Store Manager in Bergen, NJ
Former Employee - Assistant Store Manager in Bergen, NJ

I worked at Barnes & Noble full-time (more than 5 years)

Pros

Most employees respect the brand and are happy to work for the company. Management is old school and a little out of touch with modern employment practices. Access to books, and most stores are comfortable and clean.

Cons

Low pay, Company quick to pay employees minimum wage, and limit hours to 29 so as not to be responsible for health insurance.

Advice to ManagementAdvice

Hire some younger managers with new Ideas and don't be afraid to stick with what works.

Recommends
Neutral Outlook
No opinion of CEO
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  1. Abusive Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - "Nook Seller" in Pensacola, FL
    Former Employee - "Nook Seller" in Pensacola, FL

    I worked at Barnes & Noble part-time (more than a year)

    Pros

    The discount and the occasional cool customer.

    Cons

    Verbally abusive management with unreal expectations and goals. They play favorites with employees worse than any job I've had prior to it. Management is unable to take any criticism and will lash out at their employees. They have actually forced out good employees by bullying them and with threats of firing and damaging any future employment opportunities merely based on whether they like a person or not.

    Advice to ManagementAdvice

    Corporate needs to investigate various improprieties being committed by upper management before a class action lawsuit is taken up with the store.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Ultimately dissatisfying retail experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Cashier
    Former Employee - Head Cashier

    I worked at Barnes & Noble full-time (less than a year)

    Pros

    Obviously the best reason to work here is being around books, and usually the other people you work with feel the same, at least the on the basic level.

    Cons

    Granted, I know management depends on which branch you work out, but there seems to be a general disconnect between management and the day-to-day employees. There isn't much transparency between the company as a whole and the employees. There is very little feeling of being valued by the company you work for which is a bummer. All in all, it is still retail. There is such a focus on the Membership that it's frustrating as both a customer and lower level management employee to constantly have the same, forceful conversations all the time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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