Barnes & Noble
3.3 of 5 897 reviews
www.barnesandnobleinc.com New York, NY 5000+ Employees

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1 person found this helpful  

One of the better retail jobs, but still problematic

Bookseller (Current Employee)
Rockford, IL

I have been working at Barnes & Noble

Pros-Discount (although you can still buy most things cheaper via Amazon)
-Treated professionally (for retail)
-Decent benefits
-401k opportunity, after a year
-Coworkers are generally good people to work with.

Cons-Coworkers who show up hungover, have a bad attitude, call in "sick" get away with it and are sometimes even promoted. Work hard, show up on time, and you get the worst shifts. Which creates poor morale.
-The only thing that really seems to matter is how many memberships you sell. If you can sell a lot, you apparently can get away with anything.
-Expectations of management are sometimes unrealistic and unclear.

Advice to Senior ManagementBe clear in your expectations for staff in terms of what will get them promoted. Straightforwardness is appreciated, instead of hiding unpleasant truths. Your staff can see through a lot of the BS you put out there. The gap of compensation between booksellers, management, and HQ is HUGE, and staff is aware of that. No one misses the fact that in contests average store employees get a $100 gift card and the management staff gets a cruise. The most insulting part is that management/HQ thinks the average bookseller is unaware of this.

Yes, I would recommend this company to a friend

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Perks and coffee at your local Barnes & Noble.

Anonymous Employee (Former Employee)
Clifton, NJ

I worked at Barnes & Noble


Pros: Great perks, job is pretty self explanatory, grab books, sell… Cons: It goes without saying that Barnes and Noble has its share… Advice to Senior Management: Steve, please reevaluate the structure of your company. The management pyramid left… No, I would not recommend this company to a friend More

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1 person found this helpful  

Great place with great customers

Bookseller (Current Employee)
Glendora, CA

I have been working at Barnes & Noble


Pros: customers read, this means that many of them are patient… Cons: meeting corporate standards causes a constant challenge Advice to Senior Management: Require that all administrative employees work the book floors throughout… Yes, I would recommend this company to a friend More

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