There are newer employer reviews for Bed Bath & Beyond

Helpful (2)

Store & corporate level: same issues: not expanding with employees in mind: heavy turnaround: too much product

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Invoice Resolution Associate in Union, NJ
Former Employee - Invoice Resolution Associate in Union, NJ

I worked at Bed Bath & Beyond full-time (more than 10 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Thrilling, fast paced environment, consumer focused, sales and liberal return policy adds profit to business. Expansion done without borrowing money. Coupons! Active, hard work. Comfortable corporate cubes.

Cons

Salaried entire time with company. Better sense of teamwork at store level than in corporate environment. Sloppy planning and issue resolution that confuses and frustrates many. No bonuses, no recognition.

Advice to Management

Plan ahead, make employee part of that process, compensate and reward with bonuses.

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  1. Helpful (5)

    Constantly hiring... for slave labor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Bridal Consultant in Omaha, NE
    Current Employee - Sales Associate/Bridal Consultant in Omaha, NE

    I have been working at Bed Bath & Beyond part-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    1) When obtaining/submitting an application (which is still done on paper--surprisingly), a short, preliminary immediate interview is conducted between the applicant & manager on duty at the time. This is pos. because it connects an actual person to the piece of paper & expedites the overall hiring process. This is the only place I've ever worked at which conducts their hiring process in this manner.
    2) Each month a variety of different vendors/manufacturers offer employee incentives. During these rotating employee incentive periods, employees are able to purchase merchandise at cost, i.e. employees can buy Calphalon cookware sets at cost. On a side note, the average consumer would be shocked at what the mark up is on certain items.
    3) Ea. employee is able to designate a member of their household as a "designated shopper" & is able to receive the same 20% off all merchandise employee discount that employees receive & the employee is not required to be present when the designated shopper uses this benefit.
    4) Every Fall, there is an employee & family shopping event where the employee & the aforementioned designated shopper receive a 1 time use coupon for a day of 30% (vs. the std. 20%) off all merchandise both in store & online.

    Cons

    As the title implies, the employees are treated like slaves. I could go on about how the company is operated in a corrupt manner & various other distasteful aspects, but it would border the ranting prohibited by the community guidelines. I will hold my tongue for now, more than likely to return later & edit my statements.

  2. Helpful (1)

    Big Box company, lots of employees and personalities to deal with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX

    I have been working at Bed Bath & Beyond part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The best thing about BBB is that you do not have to be smart to work there. Just dive in, learn the horrible, outdated computer system, be nice to customers, do what you're told -- and you're in. It's also a great place to work if you don't care for the usual 9a-5p workweek. Regular paycheck for little skills.
    Great place to develop a lot of casual work friendships, that ultimately can be kinda fun.

    Cons

    Politics. If your department manager doesn't like you for any reason, he/she can control your hours and give you the least amount of hours of anyone in the company (impacting your paycheck), and upper management doesn't care, unfortunately, even when they are informed.
    Lots of personalities to deal with as stores can have as many as 60+ employees.
    Customers can be incredibly ugly if they are having a bad day and want to take it out on the nearest person, which will be you if you choose to work retail.

    Advice to Management

    I don't know WHAT to suggest, as I don't have a clue how to manage a huge number of employees, personally. I realize there is a lot of bitching and back-biting and catfights with a company of your size, but seriously consider the person who's coming to you with concerns about another co-worker. Which ones is articulate and tries to improve their work habits? Who is the one who works without complaining and takes instruction well? Who is the one who causes problems? Who is the one who is surrounded by drama?
    Be reasonable. Treat your *good* people right, and they'll stop getting hired away.

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