Belk

  www.belk.com
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435 Employee Reviews (View Most Recent)

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Decent place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Support Associate  in  Atlanta, GA
Current Employee - Sales Support Associate in Atlanta, GA

Pros

Associates are really nice, and there are opportunities for advancement.

Cons

Holiday hours are hectic... told me I wouldn't work weekends, sometimes they have you work on weekends. shift is at 6am, so you have to get up really early.

Advice to ManagementAdvice

Listen to opinions of associates, they are the ones in the trenches dealing with customers and in-store issues.

Recommends
Neutral Outlook
No opinion of CEO

Other reviews for Belk

  1. 6 people found this helpful  

    Behind the Scenes....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Morehead City, NC
    Former Employee - Sales Associate in Morehead City, NC

    Pros

    There are very little incentives if you work for Belk part-time since you don't get any benefits or paid time off. You will get the extra 20 percent discount for shopping in the store, which is okay but not great, since they pass out 20 percent coupons like candy at the front door to all customers.The biggest perk is being left alone to work. Usually you will not even see a manager unless you aren't getting enough credits. So for the most part, you are on your own about how you want to arrange things in your department and rotate sales with your co-workers.

    Cons

    Don't be fooled by their suggestion box in the break room, your ideas as a sales associate are not important to the company. What is important is that you reach your credit goals and maintain the customer service score. Hopefully if you take this job, you are good at manipulating people to do things they don't need or truly want to do, and have no qualms about how it might affect their life in the long run. A lot of people now are smarter about store credit and won't take you up on your pleas to open them an account, but you'll get the occasional buyer that absolutely can't live without that 300 dollar Keurig Coffee Brewer and will patiently wait while you sign them up for high interest rates and inevitable debt.

    If you are on the operations team, just know that means you'll be expected to do everything that sale associates do, only without the duty of getting credit. You will also be under appreciated. Sales associates know that you can cash out customers, so if you are putting away clothes in their department, don't be surprised if you find them on a long cigarette break, while you do their job and yours. And don't forget the fitting rooms, since there is no limit to how many items customers can take in there at a time and some women think that's their opportunity to play dress up with designer clothes and leave them mangled and full of make-up in a dirty heap on the floor. You'll spend more time cleaning up just so you can do your job, which is supposed to be markdowns, or putting out freight. But you'll find this hard to complete if the department is a wreck. You'll be blamed for that as well, since there is no clear description of what operations is supposed to do, because management likes to use them for so many different things that should actually be the responsibility of the sales team or the department mangers.

    To sum it up, Belk wants their store to appear like a high end department store, even though the people that maintain the store are not appreciated and work harder than they are paid to. Yes, every once in awhile the store manager might spring for lunch or pass around a bag of sausage biscuits for all your hard work, but wouldn't you just rather get a raise, or genuine recognition for what you do? Wouldn't you rather just see your department manager out on the floor getting credit with you, and making thoughtful decisions about how their areas should look? Should it all be left on your shoulders?

    Advice to ManagementAdvice

    Do away with credit goals and focus all your attention on customers and the well being of your employees. If you have a loyal worker, who goes above the call of duty, give them better incentives and keep them at your store. Pay attention to all the work that sales associates and operations do. Don't just sit in your office painting your nails... get out there with them, help them help you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Belk is a great company to work for through college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dock  in  Nashville, TN
    Former Employee - Dock in Nashville, TN

    Pros

    Awesome management for the most part.

    Cons

    Rock the dock is the dumbest conception.

    Advice to ManagementAdvice

    Actually help your associates!

    Recommends
    Neutral Outlook
    Approves of CEO
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