Bell Canada
3.1 of 5 337 reviews
www.bell.ca Montreal, Canada 5000+ Employees

337 Employee Reviews (View Most Recent)

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Customer Service Representative

Customer Service Representative (Current Employee)
Dorval, QC (Canada)

I have been working at Bell Canada part-time for less than a year

ProsDeveloping a multidisciplinary Customer service based on Customer Experience Marketing.
Identifying all faulty processes and optimizing performances
Recommending innovative approaches in services

ConsDifficulties with failing applications undermining Corporation's reputation
Difficulties with constant working shifts changes that affect biological clock
Difficulties to support a job that does not offer career opportunities

Advice to Senior ManagementSearching for career offering organizational and communications development opportunities needing my advanced R & D potential in the innovative field.

No, I would not recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good work life balance in "certain" parts of the company but don't expect to get rich anytime soon

Network Architect (Current Employee)
Toronto, ON (Canada)

I have been working at Bell Canada full-time for more than 10 years


Pros: There is a lot of "baggage" in the company so it is easy to shine among the baggage without working too hard. The key… Cons: There is very little incentive to work really hard. The company has no intention of retaining top talent as salary is capped and high positions… Advice to Senior Management: Cutting people without fixing the process leads to more work and stress on the workers who remain which will make them leave… Yes, I would recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Can be a great place to work

Business Analyst - Systems (Current Employee)
Ottawa, ON (Canada)

I have been working at Bell Canada full-time for more than 3 years


Pros: Large company with variety of organizations/opportunities Compensation is good Flexible schedule for… Cons: Lots of legacy systems with little inertia for change Different organizations have vastly different budgets-creates haves/have… Advice to Senior Management: Dare to measure success by something other than the bottom line/shareholder… Yes, I would recommend this company to a friend More

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