There are newer employer reviews for Bell Mobility

 

Very good company to work in for sales depending on the location

Current Employee - Bell Mobility  in  Calgary, AB (Canada)
Current Employee - Bell Mobility in Calgary, AB (Canada)

I have been working at Bell Mobility full-time for less than a year

Pros

Company offers stock options, by matching your investment dollar for dollar.
Good commission structure as well as bonuses for hitting targets.
Great customer service experience

Cons

the base pay for sales consultants in Alberta is quite insufficient.
compared to Telus mobility commission structure is not as attractive.

Advice to ManagementAdvice

Increase the base pay of sales consultants in Alberta.
Although the commission structure is pretty good, it could be better with regards to things like Hardware upgrades as this is one area that is not that attractive.

101 Other Employee Reviews for Bell Mobility (View Most Recent)

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  1. 1 person found this helpful  

    Bell Corporate Stores - unethical rotten apples ruin it for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Store Manager  in  Vancouver, BC (Canada)
    Former Employee - Corporate Store Manager in Vancouver, BC (Canada)

    I worked at Bell Mobility full-time for more than 8 years

    Pros

    New technology, some talented people to work and learn from, corporate structure, some chances to move to different departments.

    Cons

    Unethical sales people who become store managers and the people above them who condone this behaviour. If it helps someone above you make their bonus, I guess it's excusable to lie/cheat/steal from the Bell shareholders. The people who play it straight but get the crap locations to work/manage in are the scapegoats and performanced out.
    There are a lot of incompetent people in positions (in every department of Bell) of authority/power/overpaid salaries that have no business "managing" people. It's sad how the selection process neglects the people relationship skills that should be required for these "managers" who get promoted/appointed.

    Advice to ManagementAdvice

    By upper management, I mean the people above the Director of BC etc. Apparently corruption has spread to even the Regional Managers and the Director where outright cheating (where evidence has been supplied) is condoned/overlooked because it has helped line their pockets with bonuses.
    Distribution channel, time to stop promoting based on just sales results (and you should be scrutinizing the sales results). Even the new sales consultants hired can spot the obvious cheats on the reports means that this is being ignored. Have an independent department of the company who has the power to discipline these individuals or review the "discipline" by their managers.
    Spend some time working on the phones with the call centre people, work with the sales people on the floor, talk to the store managers and front line people of (regardless if they are in A or D location).

    Doesn't Recommend
    Neutral Outlook
  2.  

    Past the 10 year mark and hoping to hit 20 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bell Mobility full-time for more than 10 years

    Pros

    With all of the restructuring and layoffs over the last 7 years the jobs that are left seem to be stable. Most people have been empowered to make decisions without having to go through a lot of red tape

    Cons

    Restructuring and layoffs still continue and probably will always have wonder when my time is up.

    Advice to ManagementAdvice

    The more cuts you make directly impacts the quality of service your able to provide & outsourcing to unqualified people is no substitute.

    Doesn't Recommend
    Positive Outlook
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