Bell Mobility

  www.bellmobility.ca
  www.bellmobility.ca
There are newer employer reviews for Bell Mobility

 

Talented people, good leaders

  • Comp & Benefits
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Bell Mobility full-time (more than an year)

Pros

Great work environment, with young progressive leaders. Allows for balanced work lifestyle.

Cons

The company Leverages contract workers for capital projects, which limits long term succession plans. Compensation levels do no allow for retention of leaders with transferable skills (who can jump to other industries).

Advice to ManagementAdvice

Need to focus on the customer experience as it relates to billing. The engineering groups provide the best network in Canada, and the processes to allow for continuous improvement. Billing and customer service side of the business have huge room for improvements.

112 Other Employee Reviews for Bell Mobility (View Most Recent)

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  1.  

    Very good company to work in for sales depending on the location

    Current Employee - Bell Mobility in Calgary, AB (Canada)
    Current Employee - Bell Mobility in Calgary, AB (Canada)

    I have been working at Bell Mobility full-time (less than an year)

    Pros

    Company offers stock options, by matching your investment dollar for dollar.
    Good commission structure as well as bonuses for hitting targets.
    Great customer service experience

    Cons

    the base pay for sales consultants in Alberta is quite insufficient.
    compared to Telus mobility commission structure is not as attractive.

    Advice to ManagementAdvice

    Increase the base pay of sales consultants in Alberta.
    Although the commission structure is pretty good, it could be better with regards to things like Hardware upgrades as this is one area that is not that attractive.

  2. 1 person found this helpful  

    Bell Corporate Stores - unethical rotten apples ruin it for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Store Manager in Vancouver, BC (Canada)
    Former Employee - Corporate Store Manager in Vancouver, BC (Canada)

    I worked at Bell Mobility full-time (more than 8 years)

    Pros

    New technology, some talented people to work and learn from, corporate structure, some chances to move to different departments.

    Cons

    Unethical sales people who become store managers and the people above them who condone this behaviour. If it helps someone above you make their bonus, I guess it's excusable to lie/cheat/steal from the Bell shareholders. The people who play it straight but get the crap locations to work/manage in are the scapegoats and performanced out.
    There are a lot of incompetent people in positions (in every department of Bell) of authority/power/overpaid salaries that have no business "managing" people. It's sad how the selection process neglects the people relationship skills that should be required for these "managers" who get promoted/appointed.

    Advice to ManagementAdvice

    By upper management, I mean the people above the Director of BC etc. Apparently corruption has spread to even the Regional Managers and the Director where outright cheating (where evidence has been supplied) is condoned/overlooked because it has helped line their pockets with bonuses.
    Distribution channel, time to stop promoting based on just sales results (and you should be scrutinizing the sales results). Even the new sales consultants hired can spot the obvious cheats on the reports means that this is being ignored. Have an independent department of the company who has the power to discipline these individuals or review the "discipline" by their managers.
    Spend some time working on the phones with the call centre people, work with the sales people on the floor, talk to the store managers and front line people of (regardless if they are in A or D location).

    Doesn't Recommend
    Neutral Outlook
There are newer employer reviews for Bell Mobility

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