Bell Mobility

www.bellmobility.ca
Profile Unclaimed
There are newer employer reviews for Bell Mobility

 

What happened???

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Team Leader in Montreal, QC (Canada)
Former Employee - Customer Service Team Leader in Montreal, QC (Canada)

I worked at Bell Mobility full-time (more than 10 years)

Pros

Good school for beginners with no experience

Cons

Downsizing every year. No more groth opportunity

Advice to ManagementAdvice

Come back to a human approach!

Doesn't Recommend
Neutral Outlook

118 Other Employee Reviews for Bell Mobility (View Most Recent)

Sort: Rating Date
  1.  

    The Good, The Bad, and the not so Ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager in Calgary, AB (Canada)
    Current Employee - Regional Sales Manager in Calgary, AB (Canada)

    I have been working at Bell Mobility full-time (more than 3 years)

    Pros

    decent pay with a great group of people. Allowed a fair bit of latitude, but that's mostly due to the coach I report into.

    Cons

    Bureaucracy to say the least (we are part of the largest company in Canada, afterall), other divisions are not as entrepreneurial as the Mobility division, pay could be better, but I will have to leave or get promoted to earn more here (outside of bonus compensation)

    Advice to ManagementAdvice

    look @ amending some of the compensation controls (e.g. pay a bit more for your future leaders or star performers) or they may end up leaving sooner than later. Find ways to reward for performance by finding paths of growth throughout the wider Bell (BCE) organization.

    Recommends
    Positive Outlook
  2.  

    Talented people, good leaders

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Mobility full-time (more than a year)

    Pros

    Great work environment, with young progressive leaders. Allows for balanced work lifestyle.

    Cons

    The company Leverages contract workers for capital projects, which limits long term succession plans. Compensation levels do no allow for retention of leaders with transferable skills (who can jump to other industries).

    Advice to ManagementAdvice

    Need to focus on the customer experience as it relates to billing. The engineering groups provide the best network in Canada, and the processes to allow for continuous improvement. Billing and customer service side of the business have huge room for improvements.

There are newer employer reviews for Bell Mobility

Work at Bell Mobility? Share Your Experiences

Bell Mobility

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.