There are newer employer reviews for Bell Mobility

2 people found this helpful  

You can't put a price on the experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Product Manager  in  Mississauga, ON (Canada)
Former Employee - Product Manager in Mississauga, ON (Canada)

I worked at Bell Mobility

Pros

-great experience > if you show a "can do" attitude there are tons of projects you can stick your hand into
-not a bureacratic environment
-you can hone your skills at Bell and get a higher paying job elsewhere with the wealth of experience that you have gained (you can't put a price on that)

Cons

-avereage pay but you can probably make more at other telecoms
-promotional opportunities are dependent on who your manager is as per any job

Advice to ManagementAdvice

-need to focus on winning customers back to Bell Mobility and making it the #1 wireless carrier again
-need to stop the brain drain over to Rogers by perhaps paying more - and when employees do attempt to switch incenting them to stay with Bell

Recommends
Approves of CEO

99 Other Employee Reviews for Bell Mobility (View Most Recent)

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  1. 4 people found this helpful  

    It's not THAT bad... it's a call centre job! C'mon!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Client Care  in  Mississauga, ON (Canada)
    Current Employee - Client Care in Mississauga, ON (Canada)

    I have been working at Bell Mobility

    Pros

    Once you go through the hiring process (Online profile/questionaire, Lengthy phone interview and then hour long in person interview) there is 6 weeks of full time training, which is laid back and sometimes even fun considering you're getting paid $14 to just listen and complete simple learning exercises and play games. You get company paid benifits that you can streamline to your needs, and paid vacation. Once you're done training you get a FREE cell phone/PDA/Blackberry and FREE mobile service, (unlimited)... There's ususally an incentive program going on for cash bonuses and trips and prizes and stuff but of course it's all based on your sales numbers. You get 35% off Bell services and other discounts, nice building/environment, you can wear jeans everyday if you want to and as lame as this sounds the free coffee/tea/hot chocolate is alright for when you don't wanna walk downto the in-house Tim Hortins.

    Cons

    It's a huge company so you can feel lost and unknown... You hear the horror stories but people who usually cry and moan about there jobs all the time aren't happy anywhere... I mean c'mon. It's a CALL CENTRE. People (including myself) don't grow up wanting to work in call centres, but considering alternatives (such as retail etc.) it could be a lot worse. There is lots of competition with people who want to climb the ladder and if you want to move you have to prove yourself and want it. Of course there is always your typical "call centre politics" and garbage that go hand-in-hand with any job where a large number of people with different ethnic backgrounds/race, education, economic status and personality are thrown together.

    Advice to ManagementAdvice

    M'eh!

    Recommends
    No opinion of CEO
  2. 2 people found this helpful  

    Try if you must

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Client Relations Advisor  in  Mississauga, ON (Canada)
    Former Employee - Client Relations Advisor in Mississauga, ON (Canada)

    I worked at Bell Mobility

    Pros

    It's not fast food. The environment was laid back. Dress code was very lax, helpful on weekends. Promotions are available if you know who to talk to.

    Cons

    You never know what you're supposed to promote, or if you'll have a job tomorrow. Requests from "front line" employees are ignored, they don't even have the time to say "no". You will never get a set schedule, because there are too many complacent robots taking up space on the seniority list. Full time is only guaranteed during training, then you're on to 4, 5, or 6 hour shifts if you're lucky. Don't look to management for advice, most of them are just counting their blessings that they remain employed.

    Advice to ManagementAdvice

    Cut Senior Management

    Doesn't Recommend
    Disapproves of CEO
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