Bell Mobility
3.1 of 5 81 reviews
www.bellmobility.ca Mississauga, Canada 1000 to 5000 Employees

81 Employee Reviews (View Most Recent)

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Decent pay, but very little flexibility

Customer Service Representative (Former Employee)

I worked at Bell Mobility

ProsGood perks re: benefits and bonuses. Free cell package but you had to pay full price for the phone. Frequent competitions to meet certain stats for sales and call requirements which added a bit of fun. Nice work environment, kitchen, etc. Paid sick days. Good advancement opportunities once you have paid your dues - minimum of 2 years in current position with no prior experience.

ConsSchedule was based on seniority - not a problem for me, but could be an issue for new hires who would be required to work evenings and saturdays. Inflexibility with time off - black out periods for vacation, could be refused based upon call forecasts, little room for emergencies and sick children etc. very strict with log in times - had to be taking calls for a certain percentage of work day, down to the minute in regards to logging in for start times and coming off breaks and lunches. pushed hard for meeting sales offers, deactivations, customer service credits - everything had a set statistic that you were meet.

Advice to Senior ManagementMore flexibility in day to day call requirements - more understanding for people in real life situations. Overall, management were very nice, tried their best to meet your needs within their own requirements.

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1 person found this helpful  

just okay

Anonymous Employee (Former Employee)
Dorval, QC (Canada)

I worked at Bell Mobility


Pros: The benefits such as dental and medical were good Cons: Very poor consideration of issues that employees are facing, wether… Advice to Senior Management: listen to frontline employees who get numerous customer complaints about… No, I would not recommend this company to a friend More

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2 people found this helpful  

You can't put a price on the experience

Product Manager (Former Employee)
Mississauga, ON (Canada)

I worked at Bell Mobility


Pros: -great experience > if you show a "can do" attitude there are tons of projects you can stick your hand into -not a bureacratic environment -you can… Cons: -avereage pay but you can probably make more at other telecoms -promotional… Advice to Senior Management: -need to focus on winning customers back to Bell Mobility and making it the #1 wireless carrier again -need to stop the brain… Yes, I would recommend this company to a friend More

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