Bell Mobility

  www.bellmobility.ca
  www.bellmobility.ca
There are newer employer reviews for Bell Mobility

 

national dealer support

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Support in Mississauga, ON (Canada)
Current Employee - Customer Support in Mississauga, ON (Canada)

I have been working at Bell Mobility

Pros

some emloyees are great which make the day go by

Cons

stressful no fruit to your work

Advice to ManagementAdvice

applications need to be simplyfied more recognition for employees and a faster pace for employees who feel they want a carreer out of bell to move ahead, and have no favouritism

Approves of CEO

108 Other Employee Reviews for Bell Mobility (View Most Recent)

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  1.  

    Bell Mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Activation in Montréal-Ouest, QC (Canada)
    Former Employee - Activation in Montréal-Ouest, QC (Canada)

    I worked at Bell Mobility

    Pros

    discount on cell phone package

    Cons

    treated like a kid, don't encourage self worth, made us bother customers by always trying to force on them other products

    Advice to ManagementAdvice

    Give achievable goals to your employees and recognize efforts

    Doesn't Recommend
    No opinion of CEO
  2.  

    Low employee morale... people don't want to be there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Client Care Representative in Vancouver, BC (Canada)
    Former Employee - Client Care Representative in Vancouver, BC (Canada)

    I worked at Bell Mobility

    Pros

    The benefits are good. In fact, probably more than what other companies offer, but that's about it. Nothing else good to say.

    Cons

    - Employee morale is low, people don't want to be there because it's like Big Brother. Everything is monitored including the time you have to go to the bathroom.
    - Pay could be better for the amount they are making on cell phone plans.
    - Underappreciated by management
    - Staffing is low (not enough staff working)... always long wait times for customers to get through. Also long wait times if you need to transfer client to another department.
    - Having to sell cell phone features clients don't need, having to sell the most expensive cell phone services in the market...

    Advice to ManagementAdvice

    Improve employee morale. Have more flexibility in the job. Stop pushing sales so much because it just hurts the client in the end who will switch to your competition once they find out they're paying way too much.

    Doesn't Recommend
    Disapproves of CEO
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