Ben & Jerry's
3.7 of 5 34 reviews
www.benjerry.com South Burlington, VT 500 to 999 Employees

34 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great company

General Manager of Scoop Shop (Current Employee)

Prosget to be a part of a socially responsible business that gives back to the community and does not engage in business practices that exploit people or resources

Consfranchise shops are owned and operated separately, which isnt necessarily and con, but many people are under the impression that ben & jerry's scoop shops are corporate run stores when they are actually small locally owned businesses, it the days of "buying local" customers may go elsewhere to support a mom and pop shop when they see the higher prices. Having to deal with customers complain about high prices gets old. And trying to explain that it is a super premium product doesnt make them change their mind.
Also since they are franchises, the experience you have as an employee will vary greatly depending on your franchisees and managers involvement in the store. It can have its ups and downs

Advice to Senior ManagementI think communication needs to be strengthened between business owners and managers. If the owners are hands off daily operations, but in control of financial decisions, it is hard to gain funds for much needed tools for success.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
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    Simply the best.

    Anonymous Employee (Current Employee)

    I have been working at Ben & Jerry's


    Pros: Always fun. make good tips, always excited to work. great product. really awesome to work with the… Cons: some customers get mad at the prices but thats because… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    Very dissastisfying

    Anonymous Employee (Former Employee)

    I worked at Ben & Jerry's


    Pros: Lots of free ice cream, which was great, and the brand… Cons: Boring and management was insensitive to employee needs Advice to Senior Management: Better treatment of store employees No, I would not recommend this company to a friend More
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