There are newer employer reviews for Benco Dental
There are newer employer reviews for Benco Dental

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Great Family run organization

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Representative in Wilkes Barre, PA
Former Employee - Sales Representative in Wilkes Barre, PA

I worked at Benco Dental

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Benco offers very good Income potential especially considering no college degree required
Flexibility
Innovative
Family work balance

Cons

Regional competition
Not Nationwide vs large national players

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  1. Helpful (2)

    Your Mileage May Vary, do your homework!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Administrator in Wilkes Barre, PA
    Former Employee - Network Administrator in Wilkes Barre, PA

    I worked at Benco Dental

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benco is in a very recession resistant industry. They are always growing. Its a stable place to work. Your satisfaction can vary widely depending on the department, job title, and manager. There are some outstanding individuals that work there. If you are in the correct area's it can be rewarding and fun. If you are also looking for a stable 9-5 job and just want to get a list of duties and go home at the end of the day, this could be a good place to work.

    The company has many actives, community service projects, luncheons, etc to try to keep spirits up. Its not usual for a company of this size. There is also an excellent brainstorming program that allows employees to suggest ideas that do get reviewed by senior management and the owners.

    Generally, Senior management was approachable and knows you by name.

    Cons

    This is a company struggling with its growth. Many processes are procedures are simply outdated for the size of the company. Many things don't flow right.

    If you check PA's Best Places to work ranking, you can see that Benco debuted very high on the list and steadily went down in rank at the years when on, until they failed to rank in 2008.

    Over the past 3 years, almost all management and senior management has been hired externally from larger companies. They've given up on trying to grow talent on the inside, and now prefer to buy it off the shelf. There is a melting pot of management styles from all different companies, and I would expect it to be this way for many years before it becomes uniform again.

    Departments are very siloed. Its a battle to get things done if you need to involve a different department or group. You have to be stubborn accepting a new project or duty because you will own it forever even if it doesn't belong to you or your department. Arguments with other departments on responsibility and procedures often get in the way of doing your job.

    I would describe the culture as "our way or the highway." You are going to be told what projects you will be doing and how you will be doing them. In my time there, I was never asked the simple question "what do you like doing?"

    There are often too many hands in the pot when it comes to management. Many associates get work and projects from multiple managers and directors. In many areas there are defiantly too many bosses.

    As far as motivation and rewards, it seems that Benco will take a one size fits all approach. As a professional staff, you may get rewarded in a manner that is more suited for a warehouse worker or call center rep. At the professional staff level, this can seem a bit insincere.

    Advice to Management

    Don't think that a shiny new corporate office building is going to magically solve all your problems. Treat everyone as an important, valuable member of the team, not just sales reps that do more than 1 million in sales.


  2. Don't work at Benco!!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Wilkes Barre, PA
    Former Employee - Sales Representative in Wilkes Barre, PA

    I worked at Benco Dental

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Looking back I can't think of any! Maybe the insurance. Not good money made here. Very backward way of doing things.

    Cons

    Very poor management, more people skills needed too much expected

    Advice to Management

    Hire people that know what they're doing!


There are newer employer reviews for Benco Dental
There are newer employer reviews for Benco Dental

See Most Recent

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