35 Employee Reviews (View Most Recent)

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2 people found this helpful  

Professional but cold and unprofessional upper management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Dallas, TX
Former Employee - Anonymous Employee in Dallas, TX

I worked at BenefitMall

Pros

Great office. Free soda/coffee. Fairly good balance work/life, i.e. not a lot of after hour requests. The company is doing really well.

Cons

I was a contractor there so the comments are from that perspective. There was very clear distinction between contractors and employees. Nobody cared about the contractors and they were treated coldly. People don't go out to lunch often and when they take you out, nobody ever offered to pay, even when they said they are taking you out for lunch. People don't socialize after work and are very territorial. Management seems nice but I have seen them yelling at contractors in front of everyone for small mistakes, very unprofessional.

Advice to ManagementAdvice

Respect your employees.
Understand the true workload, if you don't need contractors, don't hire them and pay them to sit around, it is bad for both you and them.
Know your staff, they might be good but not necessarily the best in the game. Therefore being territorial will end up hurting you in the long run.

Doesn't Recommend
No opinion of CEO

Other Reviews for BenefitMall

  1. 4 people found this helpful  

    Owned and managed by highly questionable individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President  in  Dallas, TX
    Former Employee - Vice President in Dallas, TX

    I worked at BenefitMall

    Pros

    Initially an interesting business proposition: marketing small group health insurance policies directly to customers via the internet cutting out the sales broker's commission.

    Cons

    Corrupt and ineffective ego driven management that burned through over $12 million in VC capital and never turned a profit or remotely approached the objectives or potential of the original business plan. Ownership/management fails to fulfill committments to employees by terminating people, diluting their stock options by reissueing options and granting disproportionate amounts to themselves and not to other participants.

    Advice to ManagementAdvice

    Resign immediately, recognize the damage you have caused to many other fine ethical people including employees and investors, and pray for forgiveness.

    Doesn't Recommend
    Disapproves of CEO
  2. 4 people found this helpful  

    Poor Communication / Poor Morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BenefitMall

    Pros

    This company had one of the best training directors / departments that I have had the pleasure of experiencing. They need to use it more often!!

    Cons

    Several Sr. Managers are very disrespectful and degrading to their employees. There is no place for yelling within the workplace. Overall, it was an unhealthy, toxic environment.

    Advice to ManagementAdvice

    Management needs to treat their employees with respect and recognize that employees need a work / life balance. All too often, employees are expected to put BenefitMall before home, family and other priorities. Also, I cannot stress the importance of BETTER communication within departments, between departments and within this organization as a whole.

    Doesn't Recommend
    Disapproves of CEO
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