There are newer employer reviews for Benefitfocus

 

Nice Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Benefits Administrator in Charleston, SC
Current Employee - Benefits Administrator in Charleston, SC

I have been working at Benefitfocus as a contractor (less than an year)

Pros

Nice people to work for, for sure. Laid Back Corporate Culture.

Cons

Very little continued training and people complained of length of time for advancement. It still is a corporate culture with emails that waste your time about silly events that are supposed to be fun.

Advice to ManagementAdvice

Perhaps, instead of organizing events that you think are cool, maybe ask your employees what types of things they are interested in doing and they may enjoy doing them. After all isn't that the idea.

Recommends
Positive Outlook
Approves of CEO

91 Other Employee Reviews for Benefitfocus (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Wish I could have stayed longer.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer in Charleston, SC
    Former Employee - Developer in Charleston, SC

    I worked at Benefitfocus full-time (less than an year)

    Pros

    Unfortunately, I had to leave Benefitfocus because my wife relocated to a different city for her career. The company was more than willing to work with me while I was transitioning out of my position and offered me the chance to work remotely until I got settled. My manager and team were always very helpful and I felt valued and respected for my individual contributions. I also made many friends while working at Benefitfocus.

    Cons

    This company is probably a little fast-paced for someone who hasn’t worked in the technology field before or for a very long time.

    Advice to ManagementAdvice

    Encourage more cross-departmental communication.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 9 people found this helpful  

    What's the cheapest way we can keep employees from leaving en masse?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC

    I have been working at Benefitfocus

    Pros

    As with anywhere, your experience will vary depending on your department and manager. You're going to be working alongside some great people, and it's not so bad if you can maintain a sense of humor about all the absurdity you'll see.

    Charleston, SC, isn't the worst place to live. Greenville is also a cool little high country town.

    Benefitfocus seems to hire a lot of software engineers recently out of college (they're cheap!), and for those young people it can be a great place to get started on a career...

    Cons

    ...But Benefitfocus seems to have a hard time holding on to the more experienced employees, and it's not hard to see why. High stress, low rewards. The churn rate is high with the long hours many employees are putting in every release cycle. Yearly employee reviews have been consolidated to one month, so every year now there's Firing Season.

    The company throws peanuts at the employees to keep them placated. Things like vegetable trays once per week, a free lunch once per month, and cheap sodas. The actual benefits (insurance, vacation time, 401k matching) are solidly mediocre in the software industry. Experienced employees are no longer 24-year-olds without families, so those things matter more than cheap sodas.

    The Charleston office is on Daniel Island, which is great if you're wealthy enough to live there. As a rank-and-file employee, you will be forced to drive on I-526, so no options for bike commuting! Rush hour traffic across the Don Holt bridge is a crap shoot.

    A few more points: outsourcing, cowbells, open floor plan workspaces, upper management drama, and the Finance Department rules the land.

    Advice to ManagementAdvice

    Treat employees with more respect, and back up your words with some $$$. Hire more employees so that everyone isn't stretched so thin. Give better feedback and insight into the direction of the company. Enough with the yeehaw stuff. The CEO emailing photos of his travels is not exactly motivating to those stuck under the florescent lights.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Benefitfocus

Work at Benefitfocus? Share Your Experiences

Benefitfocus

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.