Best Buy Canada – “Lost in Translation”

Pros

The best reason for working at Best Buy are the people - those who fight on to do the right thing regardless of the built in obstacles, the innovative products, and the employee discount to buy those products.

Cons

Old backward Future Shop culture dirties and drags down new futuristic Best Buy vision. The efforts of highest senior management are lost in the intrigues of middle managers and a intrusive, manipulative HR group.

Advice to Senior Management

Keep the dual brands but ruthlessly weed out old malignant Future Shop culture and "cave dwellers" committed only to the past and themselves and their silos. Hold people accountable, reward good performance.