Best Buy

www.bestbuy.com
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Fun co workers, disconnected management.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Mobile Sales Consultant in Waldorf, MD
Former Employee - Mobile Sales Consultant in Waldorf, MD

I worked at Best Buy full-time (more than a year)

Pros

There was alot of great people that really enjoyed working there and were really friendly, even most supervisors and GMs were really fun to talk to and work with

I worked with cell phones so it was nice being able to get to use and demonstrate alot of the new phones

You get monthly bonuses if you work for Best Buy mobile

while the discount is not the same as it used to be you can still get a pretty good discount on alot of merchandise they sell and you have access to EOL electronics that you can buy at even larger reduced prices

Cons

The corporate offices always try to micro manage every store even if it is preforming well above its goal

For every person that loves their job there is about 2 that hate it, which makes it difficult to enjoy the work environment sometimes

one of the things best buy seems to be proud of is the fact that the Mobile employees are non commissioned, as an employee this is a rip off, it demeans the task of selling and you end up making a lot more money for best buy and a whole lot less for you self

a lot of favoritism, The managers would promote only those they were close friends with, which
made it difficult to move up even if you had proven your worth to the company

With a lot of movement within the company, the policies are constantly changing and employees tend to do something wrong unintentionally and get reprimanded for it.

Some store managers abuse their power by being hypocritical about employees on their phone, when they themselves do it on a more frequent basis for their personal use on the clock

One thing best buy can't really control, is the large amount of customers who try to force a deal out of you and give back feedback to managers to make you look bad when you are not able to
Customers tend to try and strong arm any employee they can and it creates a hostile workplace for everyone due to the high tension

Advice to ManagementAdvice

The District managers and territory managers need to back off of stores that are doing well, and focus more on the stores doing poorly. It always seem to be a battle between GMs,department managers and district managers this needs to stop, the focus should be on attaining your goal and if a store is doing that there should not be a need to interfere unless it is unethical, or unless there is a valid reason a proccess should be implemented

Doesn't Recommend
Negative Outlook
No opinion of CEO

6832 Other Employee Reviews for Best Buy (View Most Recent)

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  1. 1 person found this helpful  

    Easy company to grow within, if you're not totally inept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Team Specialist in Hanover, MD
    Current Employee - Project Team Specialist in Hanover, MD

    I have been working at Best Buy full-time (more than 3 years)

    Pros

    Better pay than most retailers, more higher-paying positions within company (Geek Squad Install/Repair, Project Team--field merchandising/store remodels, Retail Functionality Trainer, SWAT--inventory auditing, and upcoming Store Interactive Technology Specialist. I also enjoy that if you are of average intelligence and are responsible, you could easily move up the ladder.

    Cons

    Vast Majority of employees are Part-Time, including a huge amount of high school kids. Possibly unstable financial future.

    Advice to ManagementAdvice

    Less Part-Time kids, more Full-Time employees (results in low turnover rate and invests in the company)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Too much turmoil

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richfield, MN
    Current Employee - Anonymous Employee in Richfield, MN

    I have been working at Best Buy full-time (more than a year)

    Pros

    If you are one that can take the lead in growing your career you will have so much opportunity. If you need push - don't bother. You will be surrounded by great talent that will help you grow and mentor you along the way.

    Cons

    Simply too much turmoil in today's challenges. The culture is going downward very quickly.

    Advice to ManagementAdvice

    Approach things as you would expect your employees to approach things. Example: responding to all offers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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