Best Buy
3.3 of 5 4,713 reviews
www.bestbuy.com Richfield, MN 5000+ Employees

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Fun co workers, disconnected management.

Mobile Sales Consultant (Former Employee)
Waldorf, MD

I worked at Best Buy full-time for more than a year

ProsThere was alot of great people that really enjoyed working there and were really friendly, even most supervisors and GMs were really fun to talk to and work with

I worked with cell phones so it was nice being able to get to use and demonstrate alot of the new phones

You get monthly bonuses if you work for Best Buy mobile

while the discount is not the same as it used to be you can still get a pretty good discount on alot of merchandise they sell and you have access to EOL electronics that you can buy at even larger reduced prices

ConsThe corporate offices always try to micro manage every store even if it is preforming well above its goal

For every person that loves their job there is about 2 that hate it, which makes it difficult to enjoy the work environment sometimes

one of the things best buy seems to be proud of is the fact that the Mobile employees are non commissioned, as an employee this is a rip off, it demeans the task of selling and you end up making a lot more money for best buy and a whole lot less for you self

a lot of favoritism, The managers would promote only those they were close friends with, which
made it difficult to move up even if you had proven your worth to the company

With a lot of movement within the company, the policies are constantly changing and employees tend to do something wrong unintentionally and get reprimanded for it.

Some store managers abuse their power by being hypocritical about employees on their phone, when they themselves do it on a more frequent basis for their personal use on the clock

One thing best buy can't really control, is the large amount of customers who try to force a deal out of you and give back feedback to managers to make you look bad when you are not able to
Customers tend to try and strong arm any employee they can and it creates a hostile workplace for everyone due to the high tension

Advice to Senior ManagementThe District managers and territory managers need to back off of stores that are doing well, and focus more on the stores doing poorly. It always seem to be a battle between GMs,department managers and district managers this needs to stop, the focus should be on attaining your goal and if a store is doing that there should not be a need to interfere unless it is unethical, or unless there is a valid reason a proccess should be implemented

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Home Theater Sales

Geek Squad, Home Theater Professional (Former Employee)
Sterling Heights, MI

I worked at Best Buy full-time for more than 3 years


Pros: Only pro is the friends you make while working at… Cons: Horriable pay. I started off at $9.50 was a top performer and after 3 years left Best Buy at $10.25. Was always told… Advice to Senior Management: Pay your employees for all the stuff you expected them to do. Stop… More

2 people found this helpful  

Great culture during the good years

Senior Marketing Manager (Current Employee)
Richfield, MN

I have been working at Best Buy full-time for more than 5 years


Pros: - innovative, collaborative environment - opportunity to move within functional area… Cons: - constant reorganization - inability to define the brand - "late to… Advice to Senior Management: Focus and prioritize. Stay with a plan. Give more opportunity to move between functional areas to develop strong business managers. … More

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