Best Buy

  www.bestbuy.com
  www.bestbuy.com
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1 person found this helpful  

Not the Best

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Houston, TX
Former Employee - Anonymous Employee in Houston, TX

I worked at Best Buy full-time (more than 3 years)

Pros

Simple job very straight foward.

Cons

Too heavy a focus on Sales. Not the customer centered sale culture they put forward. They use sale floor personnel to staff Geek Squad with techs. These people have no tech experience at all, and therefore hinder the ability to pure real techs to preform their jobs propperly.

Advice to ManagementAdvice

Hire real PC techs and do not staff Geek Squad with pure sales staff with no experience. This puts a foul stain on the image that you want to present to the customer as a one stop worry free service department.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

6319 Other Employee Reviews for Best Buy (View Most Recent)

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  1.  

    High turnover rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist in Ithaca, NY
    Current Employee - Operations Specialist in Ithaca, NY

    I have been working at Best Buy full-time (more than an year)

    Pros

    The discount is pretty good, though not as good as it used to be. Working with new technology is rewarding if you are into tech.

    Cons

    Poor store level management can result in high turnover rates and increased strain and stress on remaining employees. Staffing needs to have more foresight so that high traffic periods don't catch everyone with their pants down. Politics prevent those who deserve from getting promoted and those that don't deserve a promotion get it out of favoritism.

    Advice to ManagementAdvice

    Treat employees like humans not pieces on a chess board and maybe the turnover rate won't be as bad.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Underpay is an Understatement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Sales Associate in Nashville, TN
    Current Employee - Wireless Sales Associate in Nashville, TN

    I have been working at Best Buy part-time (less than an year)

    Pros

    There are no pros of working at best buy.

    Cons

    Internal drama and fighting
    Poor compensation
    Hours cut when departments meet goals
    Did I mention poor compensation?

    Advice to ManagementAdvice

    I left to work for a wireless carrier, I make twice as much and steal your customers. Maybe if you paid and treated your employees decently you would have better numbers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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