Best Buy

www.bestbuy.com
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Not the Best

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Houston, TX
Former Employee - Anonymous Employee in Houston, TX

I worked at Best Buy full-time (more than 3 years)

Pros

Simple job very straight foward.

Cons

Too heavy a focus on Sales. Not the customer centered sale culture they put forward. They use sale floor personnel to staff Geek Squad with techs. These people have no tech experience at all, and therefore hinder the ability to pure real techs to preform their jobs propperly.

Advice to ManagementAdvice

Hire real PC techs and do not staff Geek Squad with pure sales staff with no experience. This puts a foul stain on the image that you want to present to the customer as a one stop worry free service department.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

6822 Other Employee Reviews for Best Buy (View Most Recent)

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  1.  

    There only real incentive to perform your job well is to avoid nagging from your supervisor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Bismarck, ND
    Former Employee - Sales Associate in Bismarck, ND

    I worked at Best Buy part-time (less than a year)

    Pros

    Cost plus 5% discount is great, and a curse at the same time. Most associates are fun to work with.

    Cons

    Wages are a joke as well as intentionally only keeping 15% of hourly employees full time. Only way to make money at the company is management, which requires strong nagging abilities. Always work both days every weekend.

    Advice to ManagementAdvice

    Implement some type of commission. At first you appreciate a no commission environment but after awhile you feel like you contribute way more then what you get from your wages.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Not Bad, Best Buy! Not bad...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Double Agent (DA) in Savannah, GA
    Former Employee - Geek Squad, Double Agent (DA) in Savannah, GA

    I worked at Best Buy full-time (more than 3 years)

    Pros

    Good benefits if you're full time. Fun Coworkers and social events really make the workplace go around, but you can tell what kind of society it is when you first step foot in the place. There are people who make it their goal to step on you to get that promotion, and there are the good human beings also.

    Cons

    Litmus test to gain entrance on to the sales floor staff, let alone the higher echelons of the business. It's all about who you know and how much you sell. If you know the right person and your sales figures are high, you can leave a personal vehicle in a strangers hands and your job security will still be there.

    Advice to ManagementAdvice

    They already know where they lack. Many times, however, their hands are tied as to how much can be corrected.

    Doesn't Recommend
    No opinion of CEO
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