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There are newer employer reviews for Best Buy

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Helpful (1)

Not the Best

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Houston, TX
Former Employee - Anonymous Employee in Houston, TX

I worked at Best Buy full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Simple job very straight foward.

Cons

Too heavy a focus on Sales. Not the customer centered sale culture they put forward. They use sale floor personnel to staff Geek Squad with techs. These people have no tech experience at all, and therefore hinder the ability to pure real techs to preform their jobs propperly.

Advice to Management

Hire real PC techs and do not staff Geek Squad with pure sales staff with no experience. This puts a foul stain on the image that you want to present to the customer as a one stop worry free service department.

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  1. Not Bad, Best Buy! Not bad...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Double Agent (DA) in Savannah, GA
    Former Employee - Geek Squad, Double Agent (DA) in Savannah, GA

    I worked at Best Buy full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good benefits if you're full time. Fun Coworkers and social events really make the workplace go around, but you can tell what kind of society it is when you first step foot in the place. There are people who make it their goal to step on you to get that promotion, and there are the good human beings also.

    Cons

    Litmus test to gain entrance on to the sales floor staff, let alone the higher echelons of the business. It's all about who you know and how much you sell. If you know the right person and your sales figures are high, you can leave a personal vehicle in a strangers hands and your job security will still be there.

    Advice to Management

    They already know where they lack. Many times, however, their hands are tied as to how much can be corrected.

  2. High turnover rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist in Ithaca, NY
    Current Employee - Operations Specialist in Ithaca, NY

    I have been working at Best Buy full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The discount is pretty good, though not as good as it used to be. Working with new technology is rewarding if you are into tech.

    Cons

    Poor store level management can result in high turnover rates and increased strain and stress on remaining employees. Staffing needs to have more foresight so that high traffic periods don't catch everyone with their pants down. Politics prevent those who deserve from getting promoted and those that don't deserve a promotion get it out of favoritism.

    Advice to Management

    Treat employees like humans not pieces on a chess board and maybe the turnover rate won't be as bad.

There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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