There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

Fun Environment, Good place to build sales experience, great flexibility.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Best Buy Sales Associate in Charlotte, NC
Former Employee - Best Buy Sales Associate in Charlotte, NC

I worked at Best Buy full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Great chemistry with employees from top to bottom. Decent pay, but the discount is what gets most people, it will have all of your friends jealous. Great place to hone your sales skills, customer base is generally always looking to buy, and easily convincible due to the nature of major electronic retail. I worked in the Mobile department, which is one where you spend a longer duration with your customers, which I enjoy. Great flexibility.

Cons

Managers can over hype a quota, happens in every department which adds unneeded stress. HIgh sales expectations and quotas with no commission (team members do bonus based on store performance).

Advice to Management

Listen to employees more and let them express their own sales techniques.. don't always keep it as a cookie-cutter sales pitch. Promote from within more when applicable.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Started Seasonal, Staying On

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Oklahoma City, OK
    Current Employee - Sales Consultant in Oklahoma City, OK

    I have been working at Best Buy part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice Discount, Decent Starting Wage. Don't expect miracles, because this is a retail job. But it can be what you make of it. Be respectful of the customers, sell them only what they need. You'll be ac

    Cons

    Holiday Season can wear you down.

    Advice to Management

    Some younger associates need serious development in how to talk to customers. They seem to talk to their cusotmers the way they talk to their friends, and some customers clearly find this off-putting.


  2. Helpful (1)

    The work was what I expected, management was not.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in Portage, MI
    Current Employee - Seasonal Sales Associate in Portage, MI

    I have been working at Best Buy part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    When a customer comes in looking for the product or service that management wants to be selling then life is a breeze. Giving a customer exactly what they ask for and not having to shove BS down their throats is satisfying, but it's rare to get a that type of transaction.

    There's a competitive nature to selling product that makes work a bit interesting.

    Cons

    They only care about numbers. At the end of the day you could develop life long customers, but if you didn't talk them into a best buy credit card or a service plan then you get zero credit.

    There is so much pressure to sell service plans, you'll get constant reminders that they're looking to see specific sales from you. Doing business this way is so off putting to customers and at the end of the day it basically comes down to who is the best at tricking customers to getting more than they need.

    As a Sales associate who's on seasonal and wants to make full-time, good luck. They'll tell you that you're being considered to stay on, but actual full-time positions are very rare to get and are hardly ever available. Staying on means an awful schedule ranging from weeks with 7 five hour shifts to weeks where you're not on the schedule. Keep an eye on the schedule, they like to put you on times that you identify as unavailable.

    Also the learning lounge training is a joke and the training for seasonal workers is practically non-existent.

    Advice to Management

    This specific store has a bad reputation comparatively to other locations, perhaps this isn't the story at every Best Buy.


There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

Work at Best Buy? Share Your Experiences

Best Buy

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.