There are newer employer reviews for Best Buy

 

Good place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Geek Squad, Home Theater Specialist in Atlanta, GA
Former Employee - Geek Squad, Home Theater Specialist in Atlanta, GA

I worked at Best Buy full-time (more than an year)

Pros

Benefits are ok.
Promotion potential is there.

Cons

Some of the managers have the normal retail management problem.

Recommends
Positive Outlook
Approves of CEO

5957 Other Employee Reviews for Best Buy (View Most Recent)

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  1.  

    A good place to start for a retail store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Operator in Knoxville, TN
    Current Employee - Sales Operator in Knoxville, TN

    I have been working at Best Buy part-time (less than an year)

    Pros

    Great co-workers and all employees are treated with respect

    Cons

    In changing times Best Buy is having a hard time keeping up

    Advice to ManagementAdvice

    Train employees for specific dept.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Don't waste your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Autotech in Beaverton, OR
    Former Employee - Geek Squad, Autotech in Beaverton, OR

    I worked at Best Buy part-time (less than an year)

    Pros

    The employee discount is ridiculously good for some items; 5% above cost. Rocketfish and Dynex accessories are usually a good 90% off.

    Cons

    There is terrible communication among management. I would constantly get yelled at for doing something wrong when another manager told me to do it that way, and when I fixed my "mistake" another manager would get mad. I was hired as an autotech and they constantly scheduled me on the sales floor instead of with the autotech there, so I never got any training. Then they came down on me for not getting my e-learnings and MECP certification done. They eventually let me go after the christmas season, even though they said I would be kept on and trained as an autotech. The reason? They didn't like my demeanor with customers. I was more polite and respectful than any employee there. They messed up my time clock multiple times, and I had to talk to 5 managers to get my schedule fixed at one point, then they blamed it on me for not updating my availability. But they never told me I had to. The whole job was a big "how was I supposed to know that if you never told me" scenario. The other employees treated me like a kindergartner would treat the new kid. They would ignore me, insult me, tease me, and make me feel very unwelcome. I felt like they were all a big gang and they all were too cool for me. They also skimped me on a large raise because I was "seasonal" I should have gotten a raise a month into working there since I became bestbuy certified. Overall it was a nightmare. There was such bad communication that when I went in to get my final paycheck, nobody knew I had been let go, or cared, and some people didn't even know I ever worked there. You'd think with every manager having a "walkie" on them, they'd have better communication, but what it really was was a big gang of frat-boys who thought they were better than everyone else, including customers. I don't even shop there because of their cocky attitudes.

    Advice to ManagementAdvice

    Put those "walkies" to use by actually communicating important details with your employees, especially new hires. Your employee shouldn't have to talk to 5 managers just to get their schedule fixed. Your employees shouldn't be confused as to what they are supposed to do, and management shouldn't punish them for not knowing policies they were never taught. There's a difference between being independent and finding things out for yourself, and being expected to read minds and know things you were never taught. Also, stop cheating the system by hiring 80 part time employees instead of 20 full time employees. We all know you do it so you can avoid having to pay them full benefits, not because you want to offer a "flexible schedule" to employees. When your supervisors and assistant managers can't even get full time, you are doing something wrong. BestBuy might be struggling and almost going out of business because of online shopping, but you will absolutely ensure your demise as a company if you keep up this god awful management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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