Glassdoor is your free inside look at Best Buy reviews and ratings — including employee satisfaction and approval rating for Best Buy CEO Hubert Joly. All reviews posted anonymously by Best Buy employees.
Former Employee – worked at Best Buy part-time for more than a year
Pros – Great discount, decent wages compared to similar stores and positions, fun and friendly environment. Very team focused. You get noticed if you do well.
Cons – Huge emphasis on selling protection plans, credit cards, and membership (even as a cashier). Customer service policies usually never benefited the customer, so I didn't like my inability to help my customers.
Advice to Senior Management – You do a great job at keeping your employees motivated, and caring for your employees. Remember the customer service people and give them a shout out occasionally, sales people can't do what we do.
Yes, I would recommend this company to a friend
2013-01-10 17:15 PST
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