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There are newer employer reviews for Best Buy

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Helpful (1)

The work was what I expected, management was not.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Seasonal Sales Associate in Portage, MI
Current Employee - Seasonal Sales Associate in Portage, MI
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Best Buy part-time (Less than a year)

Pros

When a customer comes in looking for the product or service that management wants to be selling then life is a breeze. Giving a customer exactly what they ask for and not having to shove BS down their throats is satisfying, but it's rare to get a that type of transaction. There's a competitive nature to selling product that makes work a bit interesting.

Cons

They only care about numbers. At the end of the day you could develop life long customers, but if you didn't talk them into a best buy credit card or a service plan then you get zero credit. There is so much pressure to sell service plans, you'll get constant reminders that they're looking to see specific sales from you. Doing business this way is so off putting to customers and at the end of the day it basically comes down to who is the best at tricking customers to getting more than they need. As a Sales associate who's on seasonal and wants to make full-time, good luck. They'll tell you that you're being considered to stay on, but actual full-time positions are very rare to get and are hardly ever available. Staying on means an awful schedule ranging from weeks with 7 five hour shifts to weeks where you're not on the schedule. Keep an eye on the schedule, they like to put you on times that you identify as unavailable. Also the learning lounge training is a joke and the training for seasonal workers is practically non-existent.

Advice to Management

This specific store has a bad reputation comparatively to other locations, perhaps this isn't the story at every Best Buy.

Other Employee Reviews for Best Buy

  1. Helpful (1)

    The managers don't really care about much, they just show up and hide most of the time that they are there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    It is what you make of it, but don't expect anyone to really help you out. If you start to do good most of the managers will notice you and I kid you not

    Cons

    No one really cares about what you do. You don't get any type of training whatsoever. You just show up pretty much, everyone hates working there, even the managers, which would surprise most people as to how can people not like working selling technology to customers? It's one of the easiest jobs out there.

    Advice to Management

    They should get new management, they should hire people who are suitable for the job, people who are excited to work and who are leaders, not managers who can barely walk, or walk with their cell on glued to their hands, while walking everywhere and not even looking up. From the moment she walks in to the moment she leaves she is on her cell phone no matter what. (this manager is the worst one I have ever seen.) Not even joking!!!


  2. Best Buy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad, Agent (CIA) in Beaumont, TX
    Former Employee - Geek Squad, Agent (CIA) in Beaumont, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy (More than a year)

    Pros

    Typically there are good people to work with. The company values are good and the employee discount is a good incentive. Sometimes the people that are promoted are not really all that adept at the job they are promoted to.

    Cons

    The pay is not always stellar and the benefits have not been as great for health in recent years as previously. They had reduced the employee discount a good bit and reversed it to the better discount recently. I can see them reducing the discount again in the future as a cost cutting effort.

    Advice to Management

    I would suggest that they pay attention to turn over rate in a department as this indicates if there may be something wrong with the structure or the leadership.


There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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