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Loyalty=Being laid off

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Geek Squad, Agent
Former Employee - Geek Squad, Agent

I worked at Best Buy full-time (more than 8 years)

Pros

Pay was so-so, had ok co-workers. The employee discount was great until they took that away.

Cons

Forced to regularly work past your scheduled shifts. They sell hard meaning they will sell customers things they do not need and you better keep your mouth shut about it. Being in installations I was setup up on a frequent basis to fail and be put in harms way.

Advice to ManagementAdvice

Go back to what worked. Empower the people again and have them sell like they are paid hourly and not sell like they are 100% commission

Doesn't Recommend
Negative Outlook
No opinion of CEO

6002 Other Employee Reviews for Best Buy (View Most Recent)

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  1.  

    One of the Best companies I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Geek Squad, Agent (CIA) in Boston, MA
    Current Employee - Geek Squad, Agent (CIA) in Boston, MA

    I have been working at Best Buy part-time (less than an year)

    Pros

    Great pay and amazing discount

    Cons

    some of the customers can get very cranky when it comes to there computers and give alot of attitude, and there is little to no training (hands on)

    Advice to ManagementAdvice

    give hands on training for geek squad agents

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not a bad college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Agent (CIA) in Rochester, MI
    Former Employee - Geek Squad, Agent (CIA) in Rochester, MI

    I worked at Best Buy full-time (more than 8 years)

    Pros

    It was nice to have the occasional weekday off. They work around school, FT employees get tuition reimbursement

    Cons

    Horrible Pay, shady crooked managers, promotions based on blackmail and friendships rather than on performance and potential. I sat in on a meeting once where a district HR manager went over the ways to convince employees they are well paid as justification for not giving out raises. If you're looking for a job to get you through college it's not bad. If you're looking for a career look elsewhere.

    Advice to ManagementAdvice

    Hire more managers with college degrees that know how to run a business,

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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