There are newer employer reviews for Best Buy

 

Great environment, diverse experiences and amazing growing experience.

Current Employee - Sales Lead  in  Raleigh, NC
Current Employee - Sales Lead in Raleigh, NC

I have been working at Best Buy part-time for more than a year

Pros

You get to do everything... Cash, Inventory/Merchandising, Sales Interactions, etc.

Cons

Small stores with small staffs.

Advice to ManagementAdvice

Better accountability.

5768 Other Employee Reviews for Best Buy (View Most Recent)

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  1. 1 person found this helpful  

    If your OK with 90's wages, then Best Buy may be for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Sales  in  Lakeland, FL
    Former Employee - Computer Sales in Lakeland, FL

    I worked at Best Buy part-time for more than a year

    Pros

    Fellow employees, flexible schedule, location

    Cons

    Bad pay, unreachable bonuses, corporate stupidity, favoritism for promotions

    Advice to ManagementAdvice

    You want professional sales people then pay professional wages! You want employees to actually care about shrink and numbers then pay them enough to actually live on!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    All the pressure of commission sales...without the good part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Lumberton, NJ
    Current Employee - Sales Associate in Lumberton, NJ

    I have been working at Best Buy part-time for more than a year

    Pros

    Flexible hours, if you don't mind working nights and weekends as well as days

    Cons

    Pushing embarrassingly overpriced accessories and service plans, as well as the Best Buy credit card, is the dead horse that Best Buy management just won't stop beating. If customers think they hear about those a lot, it's nothing compared to how often employees hear about them!

    Apparently management bonuses are predicated on using as little payroll as possible too. Half the departments are perpetually un-manned these days and were so even during the holidays. MP3s, Gaming, Car Fi, DVDs and CDs are dubbed "grab and go" and blue shirts are not to go there unless they're dragged over from other departments by desperate customers. As an employee, if you try and staff those areas, let's just say it's "death by firing squad." You won't be employed long unless you stay glued to big TVs, large appliances, cell phones, PCs or DSLR cameras (and get lots of "geek squad protection" plans and overpriced attachment sales on those). The only ones who hang out in the other areas now are thieves.

    And even in the departments that are actually still staffed, there will be only one or two people on to cover four or five areas at once (Computers/Cell Phones/Tablets/E-Readers). And this is in the bigger stores.

    Not to mention that new hires get practically no training on cashiering/returns/OMS and other company systems, but management wastes no time in writing up those that make mistakes. And it's "three strikes and you're out" there. And I hope you're already an expert on the multiple departments you'll be selling from, because the online training is a joke; lots of basic info is missing, and half of what's there is wrong.

    Advice to ManagementAdvice

    Find a different direction other than forcing overpriced accessories, Best Buy credit cards and scammy protection plans down everybody's throats. And as far as systems (like OMS and returns) and other training goes, throwing people into the deep end and then writing them up when they drown isn't doing your 60% turnover rate much good either. Many new hires quit within a week, and some even within a day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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