Best Buy

  www.bestbuy.com
  www.bestbuy.com
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Nice corporate place to work, with some corporate pitfalls

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Digital Life Specialist in Victor, NY
Former Employee - Digital Life Specialist in Victor, NY

I worked at Best Buy part-time (less than an year)

Pros

Great discount, good base pay, plenty of hours

Cons

Supervisor was great, top managers were terrible, unrealistic sales goals, ignored my requests for fewer hours

Advice to ManagementAdvice

Hold yourselves to the same standards you expect of your employees

Recommends
Neutral Outlook
No opinion of CEO

6330 Other Employee Reviews for Best Buy (View Most Recent)

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  1.  

    Stepping stone to better opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Installer in Baxter, MN
    Former Employee - Mobile Installer in Baxter, MN

    I worked at Best Buy part-time (more than 5 years)

    Pros

    Good discount
    Training opportunities
    Employee referral bonus

    Cons

    Retail hours
    Managers come and go

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    All the pressure of commission sales...without the good part

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Lumberton, NJ
    Current Employee - Sales Associate in Lumberton, NJ

    I have been working at Best Buy part-time (more than an year)

    Pros

    Flexible hours, if you don't mind working nights and weekends as well as days

    Cons

    Pushing embarrassingly overpriced accessories and service plans, as well as the Best Buy credit card, is the dead horse that Best Buy management just won't stop beating. If customers think they hear about those a lot, it's nothing compared to how often employees hear about them!

    Apparently management bonuses are predicated on using as little payroll as possible too. Half the departments are perpetually un-manned these days and were so even during the holidays. MP3s, Gaming, Car Fi, DVDs and CDs are dubbed "grab and go" and blue shirts are not to go there unless they're dragged over from other departments by desperate customers. As an employee, if you try and staff those areas, let's just say it's "death by firing squad." You won't be employed long unless you stay glued to big TVs, large appliances, cell phones, PCs or DSLR cameras (and get lots of "geek squad protection" plans and overpriced attachment sales on those). The only ones who hang out in the other areas now are thieves.

    And even in the departments that are actually still staffed, there will be only one or two people on to cover four or five areas at once (Computers/Cell Phones/Tablets/E-Readers). And this is in the bigger stores.

    Not to mention that new hires get practically no training on cashiering/returns/OMS and other company systems, but management wastes no time in writing up those that make mistakes. And it's "three strikes and you're out" there. And I hope you're already an expert on the multiple departments you'll be selling from, because the online training is a joke; lots of basic info is missing, and half of what's there is wrong.

    Advice to ManagementAdvice

    Find a different direction other than forcing overpriced accessories, Best Buy credit cards and scammy protection plans down everybody's throats. And as far as systems (like OMS and returns) and other training goes, throwing people into the deep end and then writing them up when they drown isn't doing your 60% turnover rate much good either. Many new hires quit within a week, and some even within a day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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