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Geek Squad Counter Intelligence Agent (CIA)

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Geek Squad, Agent (CIA)  in  San Jose, CA
Former Employee - Geek Squad, Agent (CIA) in San Jose, CA

I worked at Best Buy part-time for more than 3 years

Pros

Employee discounts (Pre-2011) and management usually will deal with the BS so we don't have to

Cons

Angry Customers, constantly trying to put out fires

Advice to ManagementAdvice

Give your geek squad agents more freedom to make it right with the customers

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for Best Buy

  1.  

    Great work environment and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance  in  Richfield, MN
    Current Employee - Finance in Richfield, MN

    I have been working at Best Buy full-time for more than 3 years

    Pros

    Working with a number of very smart people. New executive management (in place since second half of 2012) is very decisive and they are very focused on delivering results. New direction is already positively impacting the stock price and the way analysts and press are viewing Best Buy's performance and outlook.

    Cons

    A clear long term strategy still needs to be fully articulated.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Leesburg, VA
    Former Employee - Sales Associate in Leesburg, VA

    I worked at Best Buy part-time for less than a year

    Pros

    Fun People. Although upper management can be manipulating with there power.

    Cons

    Weak Pay. I made nine bucks per hour. Probably should have been more like ten or eleven.

    Advice to ManagementAdvice

    More bonuses

    Recommends
    Neutral Outlook
    Approves of CEO
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