5641 Employee Reviews (View Most Recent)

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Awesome experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Agent  in  Laredo, TX
Current Employee - Customer Service Agent in Laredo, TX

I have been working at Best Buy full-time for more than 3 years

Pros

Always great pay and everyone aalways works with whatever schedule you have.

Cons

Other employees that don't learn the policies we have can cause a lot of customer confusion.

Advice to ManagementAdvice

Better training on all policies.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Best Buy

  1.  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Sales
    Current Employee - Mobile Sales

    I have been working at Best Buy full-time for more than a year

    Pros

    Good sales experience and fun work environment. The discount is great.

    Cons

    Other companies pay a lot more for employees doing the same type of jobs.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Geek Squad Counter Intelligence Agent (CIA)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Geek Squad, Agent (CIA)  in  San Jose, CA
    Former Employee - Geek Squad, Agent (CIA) in San Jose, CA

    I worked at Best Buy part-time for more than 3 years

    Pros

    Employee discounts (Pre-2011) and management usually will deal with the BS so we don't have to

    Cons

    Angry Customers, constantly trying to put out fires

    Advice to ManagementAdvice

    Give your geek squad agents more freedom to make it right with the customers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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