There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

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Great work experience, this job like most is whatever you make it.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Best Buy Corporate in Richfield, MN
Current Employee - Best Buy Corporate in Richfield, MN

I have been working at Best Buy full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Strong culture, plenty of opportunity to grow your career and move vertically in most markets once career path discovered. Competitive pay and great incentives from employee discount to bonus structure. Above-average work/life balance for a retail company.

Cons

Retail: Outer-market stores are often disconnected from District staff and therefore the same accountability as major market locations. Retail Management experience can be extremely inconsistent for line-level employees and as a result most line-level employees experience depends specifically on store level supervisors and managers. Many retail line level employees are unaware of career opportunities available in different segments of the enterprise that they might be considered for as Best Buy has an extremely deep talent pool with many college students, graduates, and associates that love the company.

Corporate: Consistent realignments (common among many top companies): Most employees understand that changes are made in interest of the enterprise but it can be disheartening to fear if your role will be considered necessary for the growth of the company.

Advice to Management

From a retail standpoint please ensure greater checks and balances for in-store management of outer market locations. Unplanned visits to stores to gauge employee experience will be ideal. Be committed to more of the work of discovering your talent pool inside of the retail stores and allow them the opportunity to move where they could impact the companies performance best. On the store level, everything is numbers driven to the point where it may seem short-sighted with managers only looking to appear on top of their business results even though the enterprise has made it clear that our focus is on the growth of our future (which appears very bright). You can't develop anyone if your only focus is on pushing numbers. Develop leaders and the numbers always follow because more people have a stake in the companies' performance.

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  1. Enjoyable atmosphere but high pressure for sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PC Home Office Sales in Utica, MI
    Former Employee - PC Home Office Sales in Utica, MI

    I worked at Best Buy part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay for part time and good discounts. Was treated very well by management and other workers. Provided very good sales training.

    Cons

    New hires aren't taught anything about the product but only how to up sell the customer. Managers did apply a lot of pressure to make the up sell rather than make the customers experience pleasant.

    Advice to Management

    As a former employee and customer I recommend that you make the customer experience more enjoyable rather than the only focus being warranties. I do understand thats how the most money is made but its better to have repeat customers.

  2. Former Best Buy Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Supervisor
    Former Employee - Department Supervisor

    I worked at Best Buy full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent training and networking opportunities, great benefits including tuition reimbursement.

    Cons

    Leadership positions are very stressful! Lack on continuity in communication...expectations vary from manager to manager, store to store. If you have an excellent manager, you will do well and learn a lot. But often managers are promoted based on numbers, not on managerial and leadership skills. High turnover in management.

    Advice to Management

    Learn to talk to each other! Get on the same page! And give your employees some security by not "reorganizing" and letting people go every single spring!

There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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