There are newer employer reviews for Best Buy

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Back Office Lead

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Back Office Lead
Current Employee - Back Office Lead

I have been working at Best Buy full-time (more than an year)

Pros

Recognition, Challenging, Good opportunities to move up, Leadership

Cons

Pay sometimes doesn't equal up with job responsibilities depending on the position

Recommends
Positive Outlook
Approves of CEO

6045 Other Employee Reviews for Best Buy (View Most Recent)

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  1.  

    Enjoyable atmosphere but high pressure for sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PC Home Office Sales in Utica, MI
    Former Employee - PC Home Office Sales in Utica, MI

    I worked at Best Buy part-time (more than an year)

    Pros

    Decent pay for part time and good discounts. Was treated very well by management and other workers. Provided very good sales training.

    Cons

    New hires aren't taught anything about the product but only how to up sell the customer. Managers did apply a lot of pressure to make the up sell rather than make the customers experience pleasant.

    Advice to ManagementAdvice

    As a former employee and customer I recommend that you make the customer experience more enjoyable rather than the only focus being warranties. I do understand thats how the most money is made but its better to have repeat customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Former Best Buy Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Supervisor
    Former Employee - Department Supervisor

    I worked at Best Buy full-time (more than 10 years)

    Pros

    Excellent training and networking opportunities, great benefits including tuition reimbursement.

    Cons

    Leadership positions are very stressful! Lack on continuity in communication...expectations vary from manager to manager, store to store. If you have an excellent manager, you will do well and learn a lot. But often managers are promoted based on numbers, not on managerial and leadership skills. High turnover in management.

    Advice to ManagementAdvice

    Learn to talk to each other! Get on the same page! And give your employees some security by not "reorganizing" and letting people go every single spring!

    Recommends
    Neutral Outlook
    No opinion of CEO
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