Best Buy

  www.bestbuy.com
  www.bestbuy.com
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Geek Squad Operations Agent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Geek Squad Operations Agent in Sarasota, FL
Current Employee - Geek Squad Operations Agent in Sarasota, FL

I have been working at Best Buy part-time (less than an year)

Pros

Great atmosphere. Lots of help getting started. Plenty of paid training online. They encourage a team atmosphere. Great stepping stone into the IT industry. Good discount and flexible schedules.

Cons

Technologically sheltered customers who are frustrated and can be difficult to deal with. Good people skills and patience is a must! Full time is hard to get. Multiple people working on the same job/desk can be difficult with unfinished work/poor quality work from the previous shift.

Advice to ManagementAdvice

More hands on leadership training for supervisor positions.

Recommends
Positive Outlook
No opinion of CEO

6194 Other Employee Reviews for Best Buy (View Most Recent)

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  1.  

    Great for a start

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy

    Pros

    Great discount, fun, upbeat, never boring, flexible

    Cons

    Hard to move up/ promotion

  2.  

    Great team environment, helpful staff and dedicated professionals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Design, Weekly Events in Richfield, MN
    Former Employee - Web Design, Weekly Events in Richfield, MN

    I worked at Best Buy full-time (less than an year)

    Pros

    Very helpful, agile environment. Small, dedicated teams, project managers were dedicated and excellent. Focused group and very success driven. Really collaborative and it was always about getting the next task(s) completed successfully.

    Cons

    The "grind" as it is called. The turnarounds on projects after receipt of the marketing plans was extraordinarily quick. Due to the pace, the quality wasn't always what I would have hoped, but deadlines are deadlines. It was manageable, but there wasn't a lot of time to put your best effort forward.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Best Buy

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