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Bad leadership, both in-store and company-wide, ruins overall experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Asset Protection Specialist in Bloomington, IN
Former Employee - Asset Protection Specialist in Bloomington, IN

I worked at Best Buy full-time (more than 3 years)

Pros

It is a great place to spur personal and social growth, as you meet many interesting customers and co-workers. You also learn about new technology and stay ahead of the curve, due to the constant influx of new products. The discount is also great on many items.

Cons

The leadership, both in-store and company-wide, shows a strong disconnect from what actually happens on the line-level. Corporate is often changing policies to better fit their agenda without thinking about how it will affect those of us that work on the store-level. The sales floor also often gets special treatment and benefits, that the rest of the store (warehouse, Geeksquad, and asset protection) aren't privy to.

Advice to ManagementAdvice

Listen more closely to the floor-level employees as they are the ones who have to deal with the fallout caused by corporate-level and in-store management decisions. Also, do a better job encouraging the behind-the-scenes workers such as the warehouse team via the occasional nice remark, kick-back etc. The amount of micromanagement is also absolutely horrid in-store. Work on treating your employees like capable adults, until their behavior proves otherwise.

Doesn't Recommend
Negative Outlook
Approves of CEO
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  1. Limiting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Associate
    Former Employee - Best Buy Sales Associate

    I worked at Best Buy part-time (more than a year)

    Pros

    They had a couple discounts.

    Cons

    Almost no potential for career growth. Company soon to go under.

    Advice to ManagementAdvice

    Do more to search for talent within the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Was a great company to work for 5 years ago. Not so much anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Indianapolis, IN
    Current Employee - Assistant Manager in Indianapolis, IN

    I have been working at Best Buy full-time (more than 10 years)

    Pros

    Discount is awesome. Pay is good, but if you start getting towards the top of the pay band, beware of a restructure in which your job is eliminated.

    Cons

    No job security at all. If you are looking to move up the corporate ladder, this is not the company to do it with anymore. Goals are like a flavor of the month.

    Advice to ManagementAdvice

    Stop opening on Thanksgiving. Stop taking customer facing associates away.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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