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Bad leadership, both in-store and company-wide, ruins overall experience

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Asset Protection Specialist in Bloomington, IN
Former Employee - Asset Protection Specialist in Bloomington, IN

I worked at Best Buy full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

It is a great place to spur personal and social growth, as you meet many interesting customers and co-workers. You also learn about new technology and stay ahead of the curve, due to the constant influx of new products. The discount is also great on many items.

Cons

The leadership, both in-store and company-wide, shows a strong disconnect from what actually happens on the line-level. Corporate is often changing policies to better fit their agenda without thinking about how it will affect those of us that work on the store-level. The sales floor also often gets special treatment and benefits, that the rest of the store (warehouse, Geeksquad, and asset protection) aren't privy to.

Advice to Management

Listen more closely to the floor-level employees as they are the ones who have to deal with the fallout caused by corporate-level and in-store management decisions. Also, do a better job encouraging the behind-the-scenes workers such as the warehouse team via the occasional nice remark, kick-back etc. The amount of micromanagement is also absolutely horrid in-store. Work on treating your employees like capable adults, until their behavior proves otherwise.

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  1. It was good, but often frustrating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Deputy of Counter Intelligence (DCI) in Anchorage, AK
    Current Employee - Geek Squad, Deputy of Counter Intelligence (DCI) in Anchorage, AK

    I have been working at Best Buy full-time (More than 8 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    good people, decent pay, satisfying to assist customers in need

    Cons

    retail hours, conflicting messaging depending on "What's on fire, right now"

    Advice to Management

    Be consistant


  2. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Terre Haute, IN
    Current Intern - Intern in Terre Haute, IN

    I have been working at Best Buy as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Decent pay and good hours. The hiring manager was nice.

    Cons

    None, just like any other retail store

    Advice to Management

    Good work


There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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