There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

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It's what you would expect.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Geek Squad Operations Agent in Austin, TX
Former Employee - Geek Squad Operations Agent in Austin, TX
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Best Buy part-time (More than 3 years)

Pros

They are extremely flexible with your availability. Typically, they have a good hiring process that selects people with a good attitude. It is easy to move to the department you want to work in. Management takes feedback well.

Cons

Nepotism is obvious. They tend to over promise and under deliver when it comes to promotions and incentives. The ability to make bonuses is almost impossible. They tend to flip flop on policies extremely quickly on a corporate scale. There is almost no training, if they want you to sell refrigerators they will stick you in that department with no other information.

Advice to Management

Better training on the actual material.

Other Employee Reviews for Best Buy

  1. Great work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leadership in South Seattle, WA
    Former Employee - Leadership in South Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 8 years)

    Pros

    It's a fun atmoshere to work in. The customers are usually in a good mood because they are buying fun stuff. You have lots of training materials at hand.

    Cons

    There is a high turnover in leadership. If your lucky enough to have a good GM they get promoted and you get stuck with the not so great GM for longer then it should be. A bad GM can destroy the morale of a team faster then a good one can build it.

    Advice to Management

    If your GM is not performing and has a team of unhappy employees perhaps he needs to move on or step down from his position. Listen to the team at those round tables and act accordingly.


  2. Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Brownsville, TX
    Current Employee - Customer Service Representative in Brownsville, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time (More than 5 years)

    Pros

    Easy when its not the holidays. Discounts

    Cons

    Customers can be rude. Pay.

    Advice to Management

    Care about the company.


There are newer employer reviews for Best Buy
There are newer employer reviews for Best Buy

See Most Recent

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