Best Friends Pet Care

  www.bestfriendspetcare.com
  www.bestfriendspetcare.com
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1 person found this helpful  

Not worth it.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Tyngsboro, MA
Former Employee - Anonymous Employee in Tyngsboro, MA

I worked at Best Friends Pet Care part-time

Pros

I loved the dogs, they are the reason I stayed as long as I did. Some of the people I worked with were great, and I miss seeing them. I loved the idea of the place, but needs more work.

Cons

There are an overwhelming amount of dogs in a room with a Daycamp Counselor at a time. I was in a room with 30 'big' dogs, and it was really unsafe. I felt like I had no control, and even though I asked for help no one helped. The management is more concerned with the money than the safety of the place for the dogs. I have to agree to other posts that the manager definitely has favorites, and makes it well known to the rest of the staff. There was a lot of talking behind people's backs (even done by the manager). There is usually an employee that quits there about every two weeks (from the time I spent there) and the main reason is because of the manager.

Advice to ManagementAdvice

Take a look at records, and how many people have quit in the past year alone. Ask the former employees why they quit, and most will say because of the manager. Keep the groups of dogs smaller, and kick a dog out of camp if their behavior is out of control (even if it loses money). I really loved the dogs and some of the people, but for the reasons stated above, that's why I quit.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

21 Other Employee Reviews for Best Friends Pet Care (View Most Recent)

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  1. 1 person found this helpful  

    The people who work there are very friendly but the training and pay are sub par.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  North Chicago, IL
    Former Employee - Customer Service Representative in North Chicago, IL

    I worked at Best Friends Pet Care part-time for more than a year

    Pros

    Very Great caring friendly employees

    Cons

    It is very time consuming for a part time job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Loved the animals, not the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Doggie Day Camp Counselor  in  Tyngsboro, MA
    Former Employee - Doggie Day Camp Counselor in Tyngsboro, MA

    I worked at Best Friends Pet Care part-time for less than a year

    Pros

    You get a chance to learn a lot about different breeds and gain experience working with animals of varying sizes and temperaments. You do find yourself getting connected to the animals.

    Cons

    Always had the feeling that there was favoritism. We had one individual who created lies about other co-workers in an attempt to move up the ladder. Management believed this individual and created an unwelcoming workplace by sticking to this individual's every word and acting on them rather than talking to those (wrongfully) accused to get a more rounded story. This individual made many mistakes during her time there and placed blame on everyone else besides herself. It was a shame because I enjoyed many of the people I worked with and loved the animals.

    I also did not like how the "playtimes" were run. The 10 minutes paid for by the customer for their pet included the amount of time it took me to get the dog ready to leave its crate, walk across the building to get to the play area, play for a few minutes, and walk all the way back to secure him/her into its kennel. In my opinion it seemed incredibly rushed, and the "playtime" really only ended up being five minutes, if that.

    It was bittersweet to leave at the end of the summer.

    Advice to ManagementAdvice

    Have weekly, bi-weekly, or monthly meetings with staff (as a group and separately) to gain a better sense of what is going on outside of your office. Reward excellence, not pettiness. Work more on the programs to have the best interest of the animals in mind (refer above to "playtimes").

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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