Best Western

www.bestwestern.com
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There are newer employer reviews for Best Western

 

I really love working here

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Front Desk Clerk in Redwood City, CA
Current Employee - Front Desk Clerk in Redwood City, CA

I have been working at Best Western part-time (more than a year)

Pros

I have lots of free time at my job. I watch tv, go on the internet, do homework, draw, exercise.... anything to keep me entertained. I work an 8 hour shift, and I only deal with customers for about an hour of that. The rest of the time, I do whatever I want. It's awesome and I get paid for it. I work in a 30 room best western, so i'm guessing only small hotels like this will give you so much free time. I barely ever see coworkers, except when we change shifts.The customers are pretty nice, older people traveling and going to the hospital mostly. I got A's in my school because I had so much time to do homework at my job. I was the smart one in all my classes because I had so much time to study.

Cons

I only get paid 8.50. So I wouldn't be able to survive in the world on my own without my parents to live with. The coworkers and manger are not that friendly, but the beautiful part is that I never see them because the Front Desk only requires one person.

Advice to ManagementAdvice

Be friendly. Smile, and ask how you're employees are doing. Try not to nitpick at every little mistake. Don't blame employees for everything. When an employee fails at something, its usually because you failed to teach them.

Recommends
Positive Outlook
No opinion of CEO

191 Other Employee Reviews for Best Western (View Most Recent)

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  1. 1 person found this helpful  

    Overall good place to work - just lack of resources and technology to do many things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales & Marketing in Phoenix, AZ
    Current Employee - Sales & Marketing in Phoenix, AZ

    I have been working at Best Western full-time (more than 8 years)

    Pros

    -Great people
    -Decent pay
    -Good benefits
    -Company values
    -Leadership team

    Cons

    -Rigid IT processes make it difficult to get things done quickly and have first mover advantage
    -Very political
    -Too many meetings
    -Expectation is to be on call 24/7
    -Limited career growth opportunities
    -Constant change in direction
    -Very short, sometimes unreasonable deadlines
    -Business model - independently owned and operated hotels, makes it difficult to have a consistent experience for the guest

    Advice to ManagementAdvice

    -Be more customer centric than property centric
    -Invest in marketing and business intelligence technology

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Job is okay, better for a younger person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper in Wapakoneta, OH
    Current Employee - Housekeeper in Wapakoneta, OH

    I have been working at Best Western part-time (less than a year)

    Pros

    Friendly coworkers, everyone helps each other out, left to do your job

    Cons

    Heard there are no pay raises, was told that every 4 months they give you $25 cash instead. Not enough workers to do the job.

    Advice to ManagementAdvice

    Offer pay raises to people who come in on days off and never call off. Even if its only .10 it makes you feel appreciated.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Best Western

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